05-24-2012 06:47 PM
Hi,
Has anybody encountered wherein the WAAS device cannot be accesse via GUI but the device can be pinged, Also tried accessing it via CLI or attaching a Monitor or a keyboard on the device but the device does not respond if any key is pressed and no login prompt shows. Tried to restart several times but still same scenario happens. Please see attached screenshot on of the monitor.
Thanks,
05-28-2012 01:14 AM
Hello Bryan,
Have you tried with a putty or hyperterminal session to the console port ?
Best regards
Stephen
05-28-2012 09:57 AM
What is device mode cm or application accle
Give "Cms enable" command
Sent from Cisco Technical Support Android App
05-29-2012 03:29 AM
Hi ,
i seen the screenshot this is hardware issue. i have also same issue in the WAE 512 first i try to rebuilt the waas box using rescue disk but still remain same the we replace the box.
Regards
Rama
05-29-2012 08:51 PM
Hi All,
We have RMA'ed the device. it seems the Hard disk is faulty for it cannot be accessed via the GUI though it is pingable, This is checked via the console.
appreciate all the reply.
Thanks,
Bryan