Bryan Joseph Clarin
Beginner
Beginner
Member since ‎01-26-2012
‎09-20-2018

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Hi,Has anyone encountered some problem on backing up the Cisco Collection Manager. We will be upgrading the firmware of our SCE8000 from 3.6.5 to 3.8.x, and need to upgrade also the Collection Manager. We are encountering the error below when backing...
Hi,We need to upgrade our Collection Manager(Linux RedHat) from 3.6.5 to 3.8.5 do I need to put the downloaded files on the collection Manager itself?Hope someone could help me I am not too familiar with Linux also.Thanks,Bryan
Hi,Cany anybody help me on what report to generate on Cisco Unified Web Interaction Manager 4.3.2 for Average Handling Time(AHT) for the Whole group or campaign. I can only generate AHT per agent but for the whole campaign I can't seem to find it.Tha...
Hi All,I have an Inquiry with regards to the reporting of Historical Reports on UCCX,Why is the Total Talk Time on CSQ - Agent Summary Report different with the Talk time on the Agent State Summary Report.I know it gets the data from different tables...
Hi,Does anybody know the Maximum Throuput of a Csico 4948 using its Layer 3 capability? Is it 72mpps for Cisco 4948 and 102 mpps for Cisco 4948 10 Gigabitethernet?Thanks,Bryan
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Member Since ‎01-26-2012 01:42 AM
Date Last Visited ‎09-20-2018 10:22 AM
Posts 39