Join us for a Cisco Customer Connection briefing on TAC Connect.
TAC Connect is your personal assistant that helps with basic case management tasks.
This session focuses on self-service features such as status of a case, bug, rma, connect to engineer, raise case severity, escalate a case and re-queue a case.
You will learn how to interact with the personal assistant using Webex Teams client and through a simple web browser interface to access data in a secure authorized manner.
To attend this briefing you must be a Cisco Customer Connection member. Registration for the program is free and easy to complete. Simply go to www.cisco.com/go/ccp, click "register", the select the Collaboration track during registration. Once you receive confirmation of membership, you can then sign up for this session.
