07-31-2020 09:24 AM
Hey all,
Checking out the Cisco mpp api and am able to run all other commands except ones that involve a dialpad. Im using the correct call because when I enter a button besides the dialpad it is reflected on the phone such as.
07-31-2020 10:16 AM
Just guessing, but have you tried other values for "Action", i.e. 0? The docs don't seem to detail what that parameter is precisely, but I'm assuming its something like 0=press+release, 1=press, 2=release...perhaps only a 'press' without a release is happening?
The support options seem to suggest you can open a TAC case for this API...might be worth a try: https://developer.cisco.com/docs/multiplatform-phones/#!support
07-31-2020 10:29 AM
Thanks for the reply!
Yes I have tried actions 0,1,2 as well as different names for the dialpad buttons such as Dialpad_eight. Will try and open a tac case as well thanks.
As well, tried pressing the line key call button first then entering digits with sleeps in-between calls. Pressing the line key works then entering digits is unsuccessful.
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