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CiscoIPPhoneStatusFile

sbecker2000
Level 1
Level 1

Hi,

I am using the CiscoIPPhoneStatusFile object to send a status to the phone.

This is ok when the phone is in a xml service. But when the phone is on the callpane and I try to push the status onto the phone I get an exception on the calling application like:

The underlying connection was closed: A connection that was expected to be kept alive was closed by the server.

or

The request was aborted: The request was canceled.

Any help would be great

Thanks

Sigge

1 Reply 1

dstaudt
Cisco Employee
Cisco Employee

Note, the intended flow for 'push' is to send a CiscoIPPhoneExecute object with a URL that points to the desired object (i.e. CiscoIPPhoneStatusFile), rather than POSTing the CiscoIPPhoneStatusFile directly to the phone - it might be worth trying that model (in general pushing XML objects directly seems to work for most phones/objects, notwithstanding.)

However, it sounds like the phone may have some kind of defect involving the Status object - I would suggest opening a ticket with DevNet Developer Support for in-depth troubleshooting and defect escalation: https://developer.cisco.com/site/devnet/support/