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Edit call button layout

CLAUDIO RIVAS
Level 1
Level 1

Hi community,

Is there any way to remove the buttons layout while on call from a DX80 or similar while (transfer/conference, keypad, etc)?

Actually the user is able to press those buttons while on call and enable other kind of actions they doesn't need to do.

Regards,

2 Replies 2

dstaudt
Cisco Employee
Cisco Employee

If I understand the question, perhaps modifying the device's softkey template may accomplish this?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/bccm-712-cm/b06skey.html#wp1025842

There are no APIs or configurations on the device itself that could accomplish this AFAIK.

CLAUDIO RIVAS
Level 1
Level 1

seems can't change it for dx80