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Hi,One of the biggest values on the Meraki portal is having an availability Graph per device and per network.I've noticed that is generated from a particular object which uses a particular class called OutageGraph, I'd like to know how to get the ava...
Hi community,Is there any way to remove the buttons layout while on call from a DX80 or similar while (transfer/conference, keypad, etc)?Actually the user is able to press those buttons while on call and enable other kind of actions they doesn't need...
Hi,Currently i have some ECC variables configured to pass information from IVR script to another application on agent desktop ussing Finesse, but sometimes i get the ECC variable just blank without the information captured from IVR, this happen apare...
Hi,Regarding UCCX Max Number of Executed Steps* parameter, for default it have a value of 1000 steps, i have some questions regarding that: How are steps counted on a Script if i call a subflow? Do the step count as a single step or count as many as ...
Hi,I'd like to know if there is an API to access the reporting database, i ask this because on my experience by accessing directly to the database may cause low performance or data corruption.If someone have information regarding this i'll be very gr...
1- I'm not fully clear on what you mean with this. Could you please elaborate?Sorry for the delay on this response, but I think I found a way, we need the initial state to know if the device is online or offline or any other state, with a dashboard A...
Thank you for your reply.I've put on work a configuration like you mention, but this have a problem, it need a initial state for the equipments to work, taking me to solve another problem first.What I'm doing now is using the Dashboard API to get the...
I've placed a test but I don't get events on the syslog server about connections and disconnections from AP's, i get other kind of events like urls and flows but never something telling me that the AP is connected or disconnected.I've noticed there i...
