Jabber and MRA proactive monitoring (via SDK or similar)
I already posted the same question in the UC section.
I'm investigation about the possibility of proactively check the Jabber services (via script or similar) from "outside".
The aim is to have something like a scheduled that try to connect as a client and check all the services (presence, call control, IM...) in order to rise an alarm in case of issue.
This is even more important for access via MRA, since the additional complexity (tunnels, certificates..) and considering the fact that MRA is becoming crucial for Cisco services (remote access, Apple Push notification...).
In a previous article I talked about the Cards & Buttons functionality of Webex Message. It's great to send nicely formatted or interactive messages.
What if you want to learn about Cards? There is a bot that teaches you all about Cards using...
The Python library "webexteamssdk" is great but there's one part of this library that "may need better documentation". This is the ability to create cards & buttons.
Here's a card example:
How is this card setup? What compone...
(using Python and the Flask Library)
An oAuth integration allows you to have an application "do stuff on your behalf".
This is a topic that can be quite complex to understand. For that reason I created this Python code to make it as easy as possible to...
It may be easier than you think.
After some customer requests I started writing code in Python. A few days later the script was ready.
What can it do?
ADD LOGO or image to your virtual background (using a domain/email address/URL/local-file)
Contact Center Knowledge Base
The Contact Center knowledge base contains information about developer topics for Finesse and Task Routing. For one-on-one help with these products, you can open a ticket at https://developer.cisco.com/site/support/. For...