I am working on a first application using Jabber WebUI (jabberwerx).
Amongst others I am using the WebUI to get presence and chat information on a webpage. All is working great, but there is one thing I can't find anywhere.
I wanted to get the location for a specific contact.
I am using the QuickContacts to get presence information from a particular user, and wanted to get the current location of the user based on the location set in the Jabber client of the user (assuming off course he is logged in with the Jabber client). The idea is to be able to identify whether user is for instance in Office A, or Headquarters, or Office B etc. ...
I browsed the CAXL information but so far haven't been able to find anything related to this (or maybe I'm looking in the wrong place).
I think I found another one. For brevity, I'm stripping the soap headers.First, I'm creating a new line using addLine <line>
I need to have a notepad with some saved text to pop up with an incoming call hit to our call center. I am aware of the thick client screen pop gadget, I am working on seeing we can change that to fit our needs. I am unsure to change to get this working
HiWe have UCCX and are using cisco finesse. We have deployed popup screen feature on finesse and it is working fine, but we have a problem. It does not create new tab for each call that is handled and every new call over writes the call info with the new ...
Hi there, Suppose Agent001 is in Ready(userstate) state while Agent002 is in Not_ready(userstate) state. Agent002 makes call to Agent001,Agent001 answers the call & now they are in Talking(userstate) state...