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REM CSDK (assist-android-sdk1.2.22) for Android crash: A and B in a held call, A gets an incoming call from C and then A receives the END MESSAGE from B, A Crashes.

jim0000045
Level 1
Level 1

Hi,

We meet the crash on Android platform sometimes, can you help to give some advice on it:

Detail about the crash:

1)Steps:

  a) A in a video with B

  b) B holds the call

  c) A gets a video call from C

  d) then A receives the END message from B

2)Result:

    A crashes

3)Expected:

   No crashes.

4)Environment:

   REM server version: 10.6.2.10000-4

   REM SDK version: 1.2.22

   Android version: 4.3

5)Attached the log for A since step 1)b):

1 Accepted Solution

Accepted Solutions

ewindgat
Level 5
Level 5

This seems to be a genuine issue. We will schedule a fix for it.

Thank you

View solution in original post

2 Replies 2

ewindgat
Level 5
Level 5

This seems to be a genuine issue. We will schedule a fix for it.

Thank you

FYI.

Jim

Original Message

Sender:ewindgatcommunity@cisco.com

Recipient:Jim Weijim@justek.us

Date:Saturday, Dec 5, 2015 02:50

Subject:Re: - REM CSDK (assist-android-sdk1.2.22)for Android crash: A and B in a held call, A gets an incoming call from Cand then A receives the END MESSAGE from B, A Crashes.

Cisco Communities

REM CSDK (assist-android-sdk1.2.22) for Android crash: A and B in a held call, A gets an incoming call from C and then A receives the END MESSAGE from B, A Crashes.

reply from ewindgat in Developer Collaboration Remote Expert Mobile - View the full discussion

This seems to be a genuine issue. We will schedule a fix for it.

Thank you

Reply to this message by replying to this email, or go to the message on Cisco Communities

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