Help Desk Administrator role in Unity Connection is unable to Reset Voicemail PINs for System Administrators and fellow Help Desk Administrators. From Cisco Forums, this is a known fact. Is there a workaround role or script?
Is there another role that I can assign so that a list of people can have the function only to reset VM passwords, and no other functions?
if you have a reduced role that allows them to reset PWs and PINs for folks with admin roles they effectively can gain access to admin roles by logging in as an administrator they reset passwords for. Larger problem for PW than PINs but still a problem (i.e. the administrator may be configured to be allowed to send broadcast messages via the phone or the like) - as a rule being allowed to reset PW/PIN for folks higher up the food chain than you is a frowned on as a practice which is why it's designed that way.
In a previous article I talked about the Cards & Buttons functionality of Webex Message. It's great to send nicely formatted or interactive messages.
What if you want to learn about Cards? There is a bot that teaches you all about Cards using...
The Python library "webexteamssdk" is great but there's one part of this library that "may need better documentation". This is the ability to create cards & buttons.
Here's a card example:
How is this card setup? What compone...
(using Python and the Flask Library)
An oAuth integration allows you to have an application "do stuff on your behalf".
This is a topic that can be quite complex to understand. For that reason I created this Python code to make it as easy as possible to...
It may be easier than you think.
After some customer requests I started writing code in Python. A few days later the script was ready.
What can it do?
ADD LOGO or image to your virtual background (using a domain/email address/URL/local-file)
Contact Center Knowledge Base
The Contact Center knowledge base contains information about developer topics for Finesse and Task Routing. For one-on-one help with these products, you can open a ticket at https://developer.cisco.com/site/support/. For...