Hi, I have integrated REM web SDK in to my ReactJS application. After calling AssistSDK.startSupport('xxx'), i can see only other endpoint video not self view. Is there any way we can show self view? Please suggest.
Self view and other Video customisations have to be made by splitting the V&V out from the co-browse by using the Advanced SDK for the V&V. The co-browse and the V&V will have to be held in separate windows and you would have to use iframes to have them together on the same page
It is non-trivial and may not give the results you want as you will have to manage the display of both elements.
Hi, What is the advanced SDK mentioned in previous response?
The advanced SDK is documented at https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/remote_expert_mobile/remote_expert_mobile_1161/program/guide/Cisco_Remote_Expert_Mobile_11_6_1_10000_7_Advanced_Developers_Guide.pdf
The mobile versions of the SDK are available at https://developer.cisco.com/docs/remote-expert-mobile/#!ios-sdk and https://developer.cisco.com/docs/remote-expert-mobile/#!android-sdk
The web version of the SDK is available on the REM server install.