I have created a softphone with Jabber WebSDK. It works fine with firefox and IE but when using with chrome version Version 49.0.2623.87 m I am facing problem with video (local as well as remote)
Console log show following result:
[cwic] 22/03/2016 15:04:05.292 addPreviewWindow called from unsupported browser <- while adding local preview window
[cwic] 22/03/2016 15:03:47.575 addWindowToCall called from unsupported browser <- while adding remote video window
---
Corresponding Code Snippets are:
1. Adding Local Video
$(audioVideoApi.localVideoContainerDOM).cwic('createVideoWindow', {
id: audioVideoApi.localVideoObjectID, // DOM id for video window created through this API
success: function (id) {
console.log("Local Video Window Created Successfully");
audioVideoApi.localPreviewVideoObject = $('#' + id)[0];
}
});
console.log("Starting Local Video");
$(document).cwic('addPreviewWindow', {
previewWindow: audioVideoApi.localVideoObjectID
});
2. Adding remote video
if (audioVideoApi.activeCall.state === 'Connected') {
$(audioVideoApi.phoneContainerDOM).cwic('updateConversation',
{
'videoDirection': 'SendRecv'
});
$(audioVideoApi.remoteVideoContainerDOM).cwic('createVideoWindow', {
id: audioVideoApi.remoteVideoObjectID,
success: function (id) {
videoObject = document.getElementById(id);
}
});
console.log("Starting Remote Video");
$(audioVideoApi.calllContainerDOM).cwic('updateConversation', {
'addRemoteVideoWindow': audioVideoApi.remoteVideoObjectID,
//id: audioVideoApi.activeCall.callId
});
}
else {
alert("Can't add video before call is connectd.");
}
* My code is working perfectly with firefox. Video windows are added properly and video streams correctly. Only in chrome this problem is being faced.
* Sample provided by cisco is working fine on chrome version mentioned above.
Please help me with these problem.
Snapshot of log is also attached
