WebDialer : Proxy User not able to query on behalf on another user

[anagarajan.work]

We created a proxy user who is in "Standard EM Authentication Proxy" Group. If I try to get information about another user using this credential, it still says "No Authentication Proxy Rights"

<soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:WD70">
<soapenv:Header/>
<soapenv:Body>
<urn:getProfileSoap soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<in0 xsi:type="urn:Credential">
<!--Optional:-->
<!--<token xsi:type="xsd:string">?</token> -->
<userID xsi:type="xsd:string">xxxx</userID>
<password xsi:type="xsd:string">xxxxx</password>
</in0>
<in1 xsi:type="soapenc:string" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">xxxx of End User</in1>
</urn:getProfileSoap>
</soapenv:Body>
</soapenv:Envelope>

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<ns1:getProfileSoapResponse soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns1="urn:WD70">
<getProfileSoapReturn href="#id0"/>
</ns1:getProfileSoapResponse>
<multiRef id="id0" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="ns2:GetConfigResponse" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns2="urn:WD70">
<description xsi:type="xsd:string">No Authentication Proxy Rights</description>
<deviceInfoList soapenc:arrayType="ns3:WDDeviceInfo[1]" xsi:type="soapenc:Array" xmlns:ns3="urn:WebdialerSoap">
<item href="#id1"/>
</deviceInfoList>
<responseCode href="#id2"/>
</multiRef>
<multiRef id="id1" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="ns4:WDDeviceInfo" xmlns:ns4="urn:WebdialerSoap" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">
<deviceName xsi:type="xsd:string">none</deviceName>
<lines soapenc:arrayType="xsd:string[1]" xsi:type="soapenc:Array">
<item xsi:type="xsd:string">none</item>
</lines>
</multiRef>
<multiRef id="id2" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="xsd:int" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">3</multiRef>
</soapenv:Body>
</soapenv:Envelope>

Any Help Appreciated

[KiranKL]

Hi

This error "No Authentication Proxy Rights" may be due to the wrong userID entered in this tag <in1 xsi:type="soapenc:string" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">xxxx of End User</in1>. Please check the userid again and resend the request.

I tested this getProfileSoap API in SOAPUI where i queried for the information of another user (kirXX)by using the credentials of presentuser(kirXX1)..

Here is the request and response

Request:

<soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:WD70">
<soapenv:Header/>
<soapenv:Body>
<urn:getProfileSoap soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<in0 xsi:type="urn:Credential">
<!--You have a CHOICE of the next 2 items at this level-->
<userID xsi:type="xsd:string">kirXX</userID>
<password xsi:type="xsd:string">XXX123</password>
</in0>
<in1 xsi:type="soapenc:string" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">kirXX</in1>
</urn:getProfileSoap>
</soapenv:Body>
</soapenv:Envelope>

Response:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<ns1:getProfileSoapResponse soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns1="urn:WD70">
<getProfileSoapReturn href="#id0"/>
</ns1:getProfileSoapResponse>
<multiRef id="id0" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="ns2:GetConfigResponse" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns2="urn:WD70">
<description xsi:type="xsd:string">Success</description>
<deviceInfoList soapenc:arrayType="ns3:WDDeviceInfo[2]" xsi:type="soapenc:Array" xmlns:ns3="urn:WebdialerSoap">
<item href="#id1"/>
<item href="#id2"/>
</deviceInfoList>
<responseCode href="#id3"/>
</multiRef>
<multiRef id="id3" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="xsd:int" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">0</multiRef>
<multiRef id="id1" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="ns4:WDDeviceInfo" xmlns:ns4="urn:WebdialerSoap" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">
<deviceName xsi:type="xsd:string">SEP00FF1XXXXXXX</deviceName>
<lines soapenc:arrayType="xsd:string[1]" xsi:type="soapenc:Array">
<item xsi:type="xsd:string">9913 ; no partition</item>
</lines>
</multiRef>
<multiRef id="id2" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="ns5:WDDeviceInfo" xmlns:ns5="urn:WebdialerSoap" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">
<deviceName xsi:type="xsd:string">SEPC4CXXXXXXX3D</deviceName>
<lines soapenc:arrayType="xsd:string[1]" xsi:type="soapenc:Array">
<item xsi:type="xsd:string">7802 ; no partition</item>
</lines>
</multiRef>
</soapenv:Body>
</soapenv:Envelope>

Also make sure the configurations like device and group association in enduser page is proper.

Thank you..