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CSCtw80338 - Database is not in sync on both nodes alert in RTMT

vladimirromero
Beginner
Beginner

Hi team,

 

I have UCCX version: 

Active Master Version: 11.6.2.10000-38
Active Version Installed Software Options:
uccx-language-pack_26-11.6.2.10000-5.cop
ciscouccx.1162.ES05.9.cop
ciscouccx.1162.ES07.6.cop

 

admin:show version inactive
Inactive Master Version: 11.5.1.10000-61
Inactive Version Installed Software Options:
No Installed Software Options Found.
admin:

 

 

And still show this critical error everyday at 1 am in RTMT: 

 

Date: Aug 4 01:01:50
Machine Name: 
Severity: Critical
App ID: Cisco AMC Service
Message: : 118: ccepub.mx: Aug 04 2021 06:01:50.580 UTC : %UC_RTMT-2-RTMT_ALERT: %[AlertName=SyslogSeverityMatchFound][AlertDetail= At Wed Aug 04 01:01:50 CDT 2021 on node ccepub, the following SyslogSeverityMatchFound events generated: #012SeverityMatch : Alert#012MatchedEvent : Aug 4 01:01:44 wk-ccepub local7 1 : 726: ccepub.mx: Aug 04 2021 06:01:44.537 UTC : %UC_LIB_DATABASE-1-DB_NOT_IN_SYNC: %[AppID=Cisco Unified CCX Cluster View Daemon][ClusterID=][NodeID=wk-ccepub]: Database is not in sync on both nodes#012AppID : Cisco Syslog Agent#012ClusterID : #012NodeID : ccepub#012 TimeStamp : Wed Aug 04 01:01:44 CDT 2021][ClusterID=][NodeID=ccepub]: RTMT Alert

 

Can you help me with any recommendation please?

 

Thanks & regards.

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