CSCum85086 - Outbound calls through RL failing, RG members reported as down

[Joey Gore]

We are encountering this bug on version 8.6.2.23045-1. Rebuilding the Gateway in CUCM fixes it for us. 

Does anyone know if this bug is fixed in version 8.6.2.25900-8 (SU5)?

[Ronak Agarwal · Accepted solution]

Hi Joey,

As per the readme of 8.6.2.25900-8 (SU5), this bug is in resolved caveats. You can find details

http://www.cisco.com/web/software/282074295/116467/cucm-readme-862asu5.pdf

Resolved CUCM Caveats in 8.6(2.25130-1); base ES for 8.6(2a)SU5

CSCum85086: Outbound calls through RL failing, RG members reported as down

Regards,

Ronak Agarwal

[Joey Gore]

Ronak,

Looks like the bug is not fixed in 8.6.2.25900-8 (SU5). I upgraded our cluster a couple weeks ago and one of our branch offices PRI bounced yesterday. Everything appeared to be back up and running, but the site could not make outbound calls. Resetting the gateway from Call Manager and tearing down MGCP does not correct the issue. Also tried resetting the Route List, but no luck. I had to rebuild the gateway again inside of Call Manager to get it to work.