About Joey Gore

Joey Gore · 09-02-2020

Hello experts, I am scratching my head trying to figure out if someone has logged into one of our voice gateways and issued commands without us knowing. This is highly unlikely, but after our network guys enabled archiving on the gateway, we are seei...

Joey Gore · 06-30-2020

Hey gang, need some advice on using Finesse Live monitoring while we are already Recording calls. We are pretty much on the latest greatest versions of the products below. CUCM - 12.5UCCX - 12.5Cisco AQM - 11.5 We utilize the BIB (Built-In-Bridge) fe...

Joey Gore · 06-18-2020

Hey all your Cisco Call Center users,experts,admins. I just wanted to make admins aware that when you are running Cisco UCCX 11.6 with Cisco Quality Management Call Recording and you have QM licenses seats, they will no longer exist when upgrading to...

Joey Gore · 04-26-2018

Has anyone else seen this on CUCM Version 11.5.1.14067-1 ??

Joey Gore · 01-16-2018

Cisco, Latest release that is available to download of 11.5 is 11.5.1.13902-2 for Cisco Support. Known fixed versions in the 11.5 version are 11.5.1.14900.10 and 11.5.1.14064.1. How can we download the 14XXX version or is this vulnerability fixed i...

Joey Gore · 12-14-2021

Still no updates too (https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwa47388)Also, the issue is present in Finesse as noted in CSCwa46459. Does that pertain to UCCX or just UCCE?

Joey Gore · 07-28-2021

Also exists in 12.5.1.10000-31 unfortunately. Will confirm in the morning if restarting the Notification and Cisco Finesse Services on both nodes still resolves the issue. Edit: Confirmed. Restarting the services fixed the issue.

Joey Gore · 09-08-2020

Roger,Thank you for that link. I have reviewed that document once before and we assumed that MGCP fallback was causing these commands. However that link/document does not go into further detail of "how" MGCP actually accomplishes the failover other t...

Joey Gore · 09-03-2020

Anyone else have any thoughts?We ran a simulated WAN outage effectively disconnecting the voice gateway from its ability to talk to call manager. After regaining connectivity and reviewing the logs, we can see that the same shut, no isdn bind-l3 ccm-...

Joey Gore · 09-02-2020

Nithin, Thank you for your response. At first glance, this is what we suspect as well. However, there is no indication of anyone logging in via SSH before these time stamps. On Aug 26th, July 30th and July 7, we witness the same results. Looking at A...

Member Since	‎09-19-2011 10:12 AM
Date Last Visited	‎12-16-2021 08:18 AM
Posts	49
Total Helpful Votes Received	15

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Does MGCP issue commands to the router during WAN outages?

Cisco Finesse Live Monitoring while Already Recording to Calabrio

PSA: Upgrading UCCX from 11.6 to 12.0 - Cisco OEM Quality Management (Calabrio) licenses no longer exist. Replaced with AQM

CSCty06667 - Remote syslog messages not showing in the Local syslog file CiscoSyslog

CSCvg51264 - Cisco Unified Communications Manager Cross Site Scripting Vulnerability

Re: CSCwa47388 - CCX Log4j

Re: New UCCX user can't log into Finesse.

Re: Does MGCP issue commands to the router during WAN outages?

Re: Does MGCP issue commands to the router during WAN outages?

Re: Does MGCP issue commands to the router during WAN outages?