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CSCuu02593 - Jabber 10.x getting Delay and slow response after Microsoft KB3038314 - 3

passepa01
Level 1
Level 1

Without the KB3038314 Jabber works fine. Yesterday there were other update ( not KB3038314) and the problem reappeared.

Any suggest?

Thanks

Lorenzo

1 Accepted Solution

Accepted Solutions

paeustac
Cisco Employee
Cisco Employee

Hi folks

An update on this issue -  Jabber for Windows 10.6.4 is now available on CCO with a Jabber fix for this issue. We have also identified the route Microsoft cause, and have instructed Microsoft to fix. The fix from Microsoft is currently scheduled to be delivered as part of the upcoming cumulative update for Internet Explorer on 9th June.

This should mean that the issue will no longer be seen in 10.5.x and 10.6.x builds provided this update is applied.

Many thanks

Patrick

View solution in original post

1 Reply 1

paeustac
Cisco Employee
Cisco Employee

Hi folks

An update on this issue -  Jabber for Windows 10.6.4 is now available on CCO with a Jabber fix for this issue. We have also identified the route Microsoft cause, and have instructed Microsoft to fix. The fix from Microsoft is currently scheduled to be delivered as part of the upcoming cumulative update for Internet Explorer on 9th June.

This should mean that the issue will no longer be seen in 10.5.x and 10.6.x builds provided this update is applied.

Many thanks

Patrick