10-21-2016 05:51 AM - edited 03-20-2019 09:07 PM
One workaround is to download the installer from a different product like UCCX.
02-08-2017 09:53 AM
And what if you are not running any other products in the environment?
02-08-2017 10:56 AM
It's a bug with that version. If you look at the release notes for 10.5(2)SU4a, you will see it is now a resolved caveat.
02-08-2017 11:13 AM
Understood. But the environment I am in cannot be upgraded at this moment.
02-08-2017 11:20 AM
In that case, I'd contact TAC. They should be able to make the CcmServRtmtPlugin installer available to you via the Special File Access tool.
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