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CSCux13055 - Installation of RTMT on 32-bit Windows 7 machine is getting errored

Rob Waller
Level 1
Level 1

‎10-21-2016 05:51 AM - edited ‎03-20-2019 09:07 PM

One workaround is to download the installer from a different product like UCCX.

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John Faltys
Level 1
Level 1

‎02-08-2017 09:53 AM

And what if you are not running any other products in the environment?

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Rob Waller
Level 1
Level 1
In response to John Faltys

‎02-08-2017 10:56 AM

It's a bug with that version. If you look at the release notes for 10.5(2)SU4a, you will see it is now a resolved caveat.

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John Faltys
Level 1
Level 1
In response to Rob Waller

‎02-08-2017 11:13 AM

Understood.  But the environment I am in cannot be upgraded at this moment.

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Rob Waller
Level 1
Level 1
In response to John Faltys

‎02-08-2017 11:20 AM

In that case, I'd contact TAC. They should be able to make the CcmServRtmtPlugin installer available to you via the Special File Access tool.

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