04-07-2023 02:56 PM
C9300-48P, I have 10 of these switches and all except one are OK.
One at ios 17.6.1r[fc2] keeps counting to "keepalive not received for 300 seconds" then crashes to "iosxe_infra2-fatal_no_punt_keepalive" then message "critical process crash" appears and sometimes (but not always) reboots.
How do I fix this please?
John Turner
04-08-2023 04:30 AM
Hello,
04-08-2023 01:49 PM
04-08-2023 06:33 PM
Post the complete output to the following command:
08-14-2023 01:54 PM
TAC concluded that this is a hardware fault and they kindly replaced the switch.
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