01-24-2022 02:01 PM
How resolve this bug CSCvt94873 on UCCX I have this problem.
01-02-2023 05:07 PM
Hi Jpino, the issue was resolved ?
I´m presenting the same error with UCCX 12.5 Finesse is OOS and after the client restarted the UCCX Engine services, multiple services went to Commanded Out of Service.
admin:utils service list
Requesting service status, please wait...
System SSH [STARTED]
Cluster Manager [STARTED]
Name Service Cache [STARTED]
Entropy Monitoring Daemon [STARTED]
Cisco SCSI Watchdog [STARTED]
Service Manager [STARTED]
Service Manager is running
Getting list of all services
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco Audit Event Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CallManager Serviceability[STOPPED] Commanded Out of Service
Cisco Certificate Change Notification[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STOPPED] Component is not running
Cisco DirSync[STARTED]
Cisco Finesse Tomcat[STARTED]
Cisco Identity Service[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STOPPED] Commanded Out of Service
Cisco Serviceability Reporter[STARTED]
Cisco Syslog Agent[STARTED]
Cisco Tomcat[STOPPED] Component is not running
Cisco Tomcat Stats Servlet[STOPPED] Commanded Out of Service
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STOPPED] Commanded Out of Service
Cisco Unified CCX Administration[STOPPED] Commanded Out of Service
Cisco Unified CCX CVD Dependent Webapp[STOPPED] Commanded Out of Service
Cisco Unified CCX Cluster View Daemon[STARTED]
Cisco Unified CCX Configuration API[STOPPED] Commanded Out of Service
Cisco Unified CCX DB Perfmon Counter Service[STARTED]
Cisco Unified CCX Database[STARTED]
Cisco Unified CCX Engine[STARTED]
Cisco Unified CCX Notification Service[STARTED]
Cisco Unified CCX Perfmon Counter Service[STARTED]
Cisco Unified CCX SNMP Java Adapter[STARTED]
Cisco Unified CCX Serviceability[STOPPED] Commanded Out of Service
Cisco Unified CCX Socket.IO Service[STARTED]
Cisco Unified CCX Voice Subagent[STARTED]
Cisco Unified CCX WebServices[STOPPED] Commanded Out of Service
Cisco Unified Intelligence Center Reporting Service[STARTED]
Cisco Unified Intelligence Center Serviceability Service[STARTED]
Cisco Unified Serviceability RTMT[STOPPED] Commanded Out of Service
Cisco Web Proxy Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Platform Administrative Web Service[STOPPED] Commanded Out of Service
Platform Communication Web Service[STOPPED] Commanded Out of Service
SNMP Master Agent[STARTED]
SOAP -Log Collection APIs[STOPPED] Commanded Out of Service
SOAP -Performance Monitoring APIs[STOPPED] Commanded Out of Service
SOAP -Real-Time Service APIs[STOPPED] Commanded Out of Service
System Application Agent[STARTED]
Cisco Cloud Connect Container Manager[STOPPED] Service Not Activated
Docker Engine[STOPPED] Service Not Activated
Primary Node =true
admin:
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