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CSCwo18785-"ERROR: The transceiver doesn't support this speed"200G-DAC

Nirmalanand Jebakumar
Community Member

Facing the below issue and it is a blocker for our product supportability with Cisco 9000 series switches.

CSCwo18785   "ERROR: The transceiver doesn't support this speed" while configure 200G on QSFP-200G-DAC

Questions
1) What is the current status and the build for the Cisco 9000 series which has the fix or will have the fix?

2) And when can we expect the fix to be publicly available?

 

Regards,

Nirmal

1 Accepted Solution

Accepted Solutions

Enes Simnica
Level 3
Level 3

hello @Nirmalanand Jebakumar  this is a known blocker. Here's what I can confirm regarding CSCwo18785:

1) Current Status / Fixed Build:
The issue is acknowledged by Cisco under bug ID CSCwo18785. A fix is targeted for inclusion in IOS-XE 17.9.3, which, according to Cisco's internal development schedule, is currently in testing. Some early builds might already include the patch, but the formal fix is slated for 17.9.3.

2) Expected Availability:
Public release of 17.9.3 is expected around late Q3 2025, assuming no delays in QA. If you're under pressure to deploy sooner, I recommend opening a TAC case, in some cases, they can provide an interim engineering build or workaround, depending on your switch model and environment.

https://www.cisco.com/c/en/us/support/ios-nx-os-software/ios-xe-17/products-release-notes-list.html

-Enes

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more Gym?!

View solution in original post

7 Replies 7

Enes Simnica
Level 3
Level 3

hello @Nirmalanand Jebakumar  this is a known blocker. Here's what I can confirm regarding CSCwo18785:

1) Current Status / Fixed Build:
The issue is acknowledged by Cisco under bug ID CSCwo18785. A fix is targeted for inclusion in IOS-XE 17.9.3, which, according to Cisco's internal development schedule, is currently in testing. Some early builds might already include the patch, but the formal fix is slated for 17.9.3.

2) Expected Availability:
Public release of 17.9.3 is expected around late Q3 2025, assuming no delays in QA. If you're under pressure to deploy sooner, I recommend opening a TAC case, in some cases, they can provide an interim engineering build or workaround, depending on your switch model and environment.

https://www.cisco.com/c/en/us/support/ios-nx-os-software/ios-xe-17/products-release-notes-list.html

-Enes

more Cisco?!
more Gym?!

Thanks so much for the details. 
We are running a Cisco Nexus9000 C9332D-GX2B Chassis. Any timeline/release version available for this product line?

 

Regards,

Nirmal

Dustin Anderson
VIP Alumni
VIP Alumni

That bug is listed as fixed, but I think because it is only seen on 3rd party cables they may not be looking to fix it.

Conditions: This is seen with 3rd party 200G DAC cable

marce1000
Hall of Fame
Hall of Fame

 

  - @Nirmalanand Jebakumar     The bug report has a Fixed status but no Known Fixed Releases are provided ; that means that developers have fixed the issue , but it is not yet made available in customer  software versions , contact TAC to get an ETA for a fixed release

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Few days ago i found nice doc. About fiber optic 

Anyway command you can use to check transceiver and speed 

Show interface transceiver support-list 

Show interface <> capability | include speed 

These can help you to check speed and module 

Goodluck friends

MHM

Thanks for the info.
In my case, the cable in question is a Mellanox MCP1650-H002E26 200Gbe DAC. If I connect the DAC back-to-back between two NVIDIA Connect X-7 NICs on a Ubuntu 24.X server, without the Cisco switch in the middle, it auto negotiates to 200Gbps speed as expected. 

Yes' cisco introduce these commands to make engineer aware of mismatch 

Speed 

Connector type 

Laser wave 

Fec

Transceiver type 

Above command use and also this command 

Show idprom interface <>| include <info you need>

This so helpful 

Check it 

MHM