CSCwo18850 - TAC won't help

[autumn-blue]

I called TAC. TAC said my hardware is out of warranty and can't help.

[Torbjørn]

Hello @autumn-blue, welcome to the community!

You should contact Cisco/a reseller to acquire a new firewall to get around this, if you do have an account manager at Cisco/the reseller you should speak to them re. this as they may be able to give you some assistance.

Also note that the solution to mitigate this risk is listed in the linked bug: "Cisco has released software updates that address this vulnerability and strongly recommends that customers upgrade to a fixed software release. There are no workarounds that address this vulnerability."

[Yahya Zyar]

Which device are you using? have you checked the Fix Versions? 

You can check the Workaround here:
Cisco Secure Firewall Adaptive Security Appliance Software, Secure Firewall Threat Defense Software, IOS Software, IOS XE Software, and IOS XR Software Web Services Remote Code Execution Vulnerability

[Leo Laohoo]

What is the model of the FW?