08-19-2021 12:59 AM
Hi
Recently I wasn't able to update the URL Filtering agent from my FMC. I did everything, checked for opened ports, changed my Internet connection, cleared the cache, restarted the FMC but no luck.
I check the /var/log/message and found this error:
[6679] CloudAgent:BeakerUtil [ERROR] Verdict Error: req_id [040d], verdict_id [0000], data[d4:codei27e3:msg31:Client manifest query timed oute]
[6679] CloudAgent:BeakerUpdate [ERROR] BeakerService reported an error or is unavailable.
My FMC Version is now 7.0.0.1
Also find a bug list for version 6.7 with the same issues but with no workaround!!
CSCvy78573 - cloudagent should not send zero-length urls to beaker for lookup
08-19-2021 01:55 AM
check Objects--> Security Intellegence--> feeds
even though old document still valid for all config :
08-19-2021 10:25 AM
Hi Balaji
Thank you for your prompt reply and helpful message but I checked the Feed's object and there was everything updated but when I go to Integration\Cloud Services it tells that it wasn't updated and a failed message shown.
Ahmad
08-19-2021 11:38 PM
i would check on the internet edge FW (if you have any )is the traffic initiated leaving from your network, that is the next step to investigate.
08-20-2021 10:09 AM
Yes. The FMC is able to download all the other things except URL filtering. The License is Okay. Also I was able to check sourcefire web site and it seems everything is operational but not URL filtering.
08-20-2021 02:58 PM
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