NIM card is not active

[Muthukumar P]

HI Team,

              We are facing NIM card issue on ISR 4321 Router and it seems always booting not active mode. Please do the needful.

Router#show platform
Chassis type: ISR4321/K9

Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
0 ISR4321/K9 ok 00:11:01
0/0 ISR4321-2x1GE ok 00:09:18
0/1 NIM-2T booting 00:02:08
R0 ISR4321/K9 ok, active 00:11:01
F0 ISR4321/K9 ok, active 00:11:01
P0 PWR-4320-AC ok 00:10:20
P2 ACS-4320-FANASSY ok 00:10:20

Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
0 15030325 16.12(2r)
R0 15030325 16.12(2r)
F0 15030325 16.12(2r)

[balaji.bandi]

Can you post show version, what is the show logg output ?

check the requirement :

https://www.cisco.com/c/en/us/products/collateral/routers/4000-series-integrated-services-routers-isr/datasheet-c78-732155.html

also check the bug hitting you :

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuo99866/?rfs=iqvred

[Muthukumar P]

Hi team,

            Pl. find the show version output..

Router#show version
Cisco IOS XE Software, Version 16.12.04
Cisco IOS Software [Gibraltar], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.12.4, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Thu 09-Jul-20 21:44 by mcpre

Cisco IOS-XE software, Copyright (c) 2005-2020 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

ROM: 16.12(2r)

Router uptime is 18 minutes
Uptime for this control processor is 20 minutes
System returned to ROM by Reload Command
System image file is "flash:isr4300-universalk9.16.12.04.SPA.bin"
Last reload reason: Reload Command

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Suite License Information for Module:'esg'

--------------------------------------------------------------------------------
Suite Suite Current Type Suite Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9 None Smart License None
securityk9
appxk9

AdvUCSuiteK9 None Smart License None
uck9
cme-srst
cube

Technology Package License Information:

-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
appxk9 None Smart License None
uck9 None Smart License None
securityk9 None Smart License None
ipbase ipbasek9 Smart License ipbasek9

The current throughput level is 50000 kbps

Smart Licensing Status: UNREGISTERED/No Licenses in Use

cisco ISR4321/K9 (1RU) processor with 1694893K/3071K bytes of memory.
Processor board ID FDO1937A0E0
2 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
3223551K bytes of flash memory at bootflash:.
0K bytes of WebUI ODM Files at webui:.

Configuration register is 0x2102

[Muthukumar P]

Router# show logging
Syslog logging: enabled (0 messages dropped, 3 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.

No Inactive Message Discriminator.

Console logging: level debugging, 58 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 58 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled

No active filter modules.

Trap logging: level informational, 60 message lines logged
Logging Source-Interface: VRF Name:

Log Buffer (102400 bytes):

*Dec 3 10:46:40.386: %SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled features is not allowed
*Dec 3 10:46:41.850: %ISR_THROUGHPUT-6-LEVEL: Throughput level has been set to 50000 kbpsesg switch eventq crimson DB not initialized
*Dec 3 10:46:44.538: %SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is initialized
*Dec 3 10:46:44.539: %SMART_LIC-6-AGENT_ENABLED: Smart Agent for Licensing is enabled
*Dec 3 10:46:44.539: %SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled features is not allowed
*Dec 3 10:46:50.559: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
*Dec 3 10:46:51.137: %LINK-3-UPDOWN: Interface Lsmpi0, changed state to up
*Dec 3 10:46:51.158: %LINK-3-UPDOWN: Interface EOBC0, changed state to up
*Dec 3 10:46:51.160: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to down
*Dec 3 10:46:51.168: %IOSXE_RP_ALARM-6-INFO: ASSERT CRITICAL GigabitEthernet0 Physical Port Link Down
*Dec 3 10:46:51.168: %LINK-3-UPDOWN: Interface LIIN0, changed state to up
*Dec 3 10:44:43.118: %BOOT-3-BOOT_SRC: R0/0: root: No space on boot /dev/bootflash5 for packages, using bootflash!
*Dec 3 10:46:00.715: %CMRP_PFU-6-FANASSY_INSERTED: R0/0: cmand: Fan Assembly is inserted.
*Dec 3 10:46:00.728: %CMRP-3-PFU_INITIALIZATION: R0/0: cmand: The RP has failed to initialize a Power Supply/Fan module controller because the idprom is empty for slot 2
*Dec 3 10:46:44.631: %CMLIB-6-THROUGHPUT_VALUE: R0/0: cmand: Throughput license found, throughput set to 50000 kbps
*Dec 3 10:46:51.328: %SMART_LIC-6-HA_ROLE_CHANGED: Smart Agent HA role changed to Active.
*Dec 3 10:46:52.540: %LINEPROTO-5-UPDOWN: Line protocol on Interface Lsmpi0, changed state to up
*Dec 3 10:46:52.541: %LINEPROTO-5-UPDOWN: Line protocol on Interface EOBC0, changed state to up
*Dec 3 10:46:52.541: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Dec 3 10:46:52.541: %LINEPROTO-5-UPDOWN: Line protocol on Interface LIIN0, changed state to up
*Dec 3 10:46:52.661: %SYS-5-CONFIG_P: Configured programmatically by process MGMT VRF Process from console as vty0
*Dec 3 10:46:53.698: %IOSXE_MGMTVRF-6-CREATE_SUCCESS_INFO: Management vrf Mgmt-intf created with ID 1, ipv4 table-id 0x1, ipv6 table-id 0x1E000001
*Dec 3 10:46:53.754: %SYS-5-CONFIG_P: Configured programmatically by process MGMT VRF Process from console as vty0
*Dec 3 10:46:54.203: %ONEP_BASE-6-SS_ENABLED: ONEP: Service set Base was enabled by Default
*Dec 3 10:46:57.692: %SYS-7-NVRAM_INIT_WAIT_TIME: Waited 0 seconds for NVRAM to be available
*Dec 3 10:46:58.381: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named TP-self-signed-1965575909 has been generated or imported by crypto config
*Dec 3 10:46:58.389: %SYS-2-PRIVCFG_DECRYPT: Successfully apply the private config file
*Dec 3 10:46:58.454: %PKI-6-TRUSTPOINT_CREATE: Trustpoint: TP-self-signed-1965575909 created succesfully
*Dec 3 10:46:58.464: %PKI-6-TRUSTPOINT_CREATE: Trustpoint: SLA-TrustPoint created succesfully
*Dec 3 10:46:59.055: %SYS-5-CONFIG_I: Configured from memory by console
*Dec 3 10:46:59.064: %IOSXE_OIR-6-REMSPA: SPA removed from subslot 0/0, interfaces disabled
*Dec 3 10:46:59.064: %IOSXE_OIR-6-REMSPA: SPA removed from subslot 0/1, interfaces disabled
*Dec 3 10:46:59.067: %SPA_OIR-6-OFFLINECARD: SPA (ISR4321-2x1GE) offline in subslot 0/0
*Dec 3 10:46:59.068: %SPA_OIR-6-OFFLINECARD: SPA (NIM-2T) offline in subslot 0/1
*Dec 3 10:46:59.312: %IOSXE_OIR-6-INSCARD: Card (fp) inserted in slot F0
*Dec 3 10:46:59.312: %IOSXE_OIR-6-ONLINECARD: Card (fp) online in slot F0
*Dec 3 10:46:59.377: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 0
*Dec 3 10:46:59.377: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 0
*Dec 3 10:46:59.435: %IOSXE_OIR-6-INSSPA: SPA inserted in subslot 0/0
*Dec 3 10:46:59.443: %IOSXE_OIR-6-INSSPA: SPA inserted in subslot 0/1
*Dec 3 10:46:59.518: %SSH-5-ENABLED: SSH 1.99 has been enabled
*Dec 3 10:46:59.526: %SYS-5-RESTART: System restarted --
Cisco IOS Software [Gibraltar], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.12.4, RELEASE SOFTWARE (fc5)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Thu 09-Jul-20 21:44 by mcpre
*Dec 3 10:46:59.912: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named TP-self-signed-1965575909.server has been generated or imported by crypto-engine
*Dec 3 10:47:04.423: %SYS-6-BOOTTIME: Time taken to reboot after reload = 305 seconds
*Dec 3 10:47:05.520: %PNP-6-PNP_DISCOVERY_STOPPED: PnP Discovery stopped (Startup Config Present)
*Dec 3 10:47:07.439: %SPA_OIR-6-ONLINECARD: SPA (ISR4321-2x1GE) online in subslot 0/0
*Dec 3 10:47:09.387: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to down
*Dec 3 10:47:09.411: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/1, changed state to down
*Dec 3 10:47:11.768: %PKI-6-TRUSTPOINT_CREATE: Trustpoint: CISCO_IDEVID_SUDI created succesfully
*Dec 3 10:47:11.781: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named CISCO_IDEVID_SUDI has been generated or imported by pki-sudi
*Dec 3 10:47:11.799: %PKI-6-TRUSTPOINT_CREATE: Trustpoint: CISCO_IDEVID_SUDI0 created succesfully
*Dec 3 10:47:11.804: %PKI-2-NON_AUTHORITATIVE_CLOCK: PKI functions can not be initialized until an authoritative time source, like NTP, can be obtained.
*Dec 3 10:47:30.526: %SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled features is not allowed
*Dec 3 10:47:30.526: %CALL_HOME-6-CALL_HOME_ENABLED: Call-home is enabled by Smart Agent for Licensing.
*Dec 3 10:54:07.521: %SPA_OIR-6-OFFLINECARD: SPA (NIM-2T) offline in subslot 0/1
*Dec 3 10:56:13.957: %SYS-5-CONFIG_I: Configured from console by console
*Dec 3 11:01:17.542: %SPA_OIR-6-OFFLINECARD: SPA (NIM-2T) offline in subslot 0/1

[Muthukumar P]

Hi Team,

             Could you help anybody on this ?

Regards

Muthukumar

[balaji.bandi]

just want to understand is this module ever worked ? or not working after upgrade .

if you have installed smart License, is the NM card still issue ?

if NM card is very important for deployment, try degrade to 16.09.03.SPA.  and test.