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Cisco Business Dashboard Status - Disconnected

EDT2021
Beginner
Beginner

‎11-10-2021 04:56 PM

Hi,

Attempting to connect a CBS350 to the Cisco Business Dashboard, but the status remains "disconnected".

 

The probes are disabled on the switch and the dashboard, as we do not wish to have the probes running.

Renewing the self-signed certificate to include the dashboard IP (and uploading it to the switch) made no differencce.

 

Any suggestions would be very helpful!

 

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David Harper
Cisco Employee
Cisco Employee

‎11-10-2021 09:29 PM

The probe has to be enabled for the CBS350 switch to be managed by dashboard.  Only one switch in each site needs to have the probe enabled and the CBD connection configured, but the probe is required.  The CBS350 platform does not support direct management.

 

Can you tell me more about why you want to have the probe disabled?

 

Cheers,

Dave.

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EDT2021
Beginner
Beginner
In response to David Harper

‎11-10-2021 10:53 PM

The Dashboard status remains disconnected on the switch even with the switch probe and the Dashboard probe enabled.

 

The Dashboard probe has not detected the CBS350, but has discovered non-CBS switches. The switches are all on the same VLAN with Bonjour and PNP enabled. The CBS can ping the dashboard.

 

Am I missing something obvious?

 

Cheers
Eddie

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