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Support page index - Contains a directory of existing product support pages, support pages contain li...
Hello,
I have CBD 2.7.1 running on Linux (Ubuntu 20.04) in Azure and would like to upgrade to 2.9.1. I get the following:
Cisco Business Dashboard version 2.9.1 is available for upgrade but is not supported on this operating system version (Ubuntu 20...
I have a CBS 350-8FP-2G that is running the current firmware of 3.5.0.24. I am trying to get the embedded probe to connect to our current up to date CBD server. Based on the switch, the probe version is 2.9. When trying to connect to CBD, it gives me...
Hi all,I have an issue with CBD 2.9: i have some cbs 350 stacks with an fiber optic Alcatel switch which delivers the LAG connections to the stacks.The topology displays all the switches, however it displays also an inexistent LAG connection as you c...
I have a probe that is incorrectly detecting two switches that do not actually exist for the company. These two switches are not even reporting to the same subnet as the probe. I have confirmed without a doubt that the switches CBD thinks are online ...
I am using a CBS350-24P-4G switch, currently running firmware version 3.3.0.16. I downloaded the latest firmware, version 3.5.0.24, and attempted to upgrade it through the web UI. After the spinner appeared briefly, an error occurred with no accompan...
I had to update/create a new server to update the firmware on the Cisco Business Dashboard. This time, I plan to use a Wildcard Certificate instead of Self-Sign Certificate and was wondering if this would have an effect on the devices linked to the ...
Hello, we currently are running a CBD server on version 2.8.1.20240508. I have noticed that with the current firmware for the cisco switches, that the embedded probes and the virtual machine based probes are not running version 2.9. I am working on p...
Hello , I'm sorry, I have a problem and I'm asking for help... I have a few questions... Is Cisco Business Dashboard free? i.e. you can use up to 25 devices for free? Do I need to buy a license for the software itself? the next question is about down...
I am trying to get an embedded probe added to our Cisco Business Dashboard. When going through the add wizard, it tells me that a device with the same PID already exists in the system. This tells me that this specific switch is already managed in the...
I have a probe that I have tried configuring as a linux VM, and an embedded probe. Both cases the probe says it is connected completely, but the CBD portal shows no probes are online. I have made sure that the network is wide open for the probe devic...
I created a new organization in our CBD console, and when I try to associate any user to the organization, it just says "Failed to associate user to organization" IS there any information on what the requirements are to add users so they can view the...
I am trying to build some CBD probes on our internal local subnets but am running into an issue. I have 4 different local subnets I am building the probes for, and 3 out of the 4 are being rejected when trying to pair them to the server. I was able t...
Hello, I am working with a CBS350 series switch that is up to date on the latest firmware. I am trying to enable the CBD probe to check into the dashboard, which was also recently updated to the latest version. I run through all the steps as provided...