Cisco Business Dashboard

Helpful support links - emulator, video tutorials, support pages +

Hello! This sticky-post will serve as a sign-post for incoming community members. Below you will find links to pages that you may find helpful. Support page index - Contains a directory of existing product support pages, support pages contain li...

Unable to add Embedded probe to CBD

I am trying to get an embedded probe added to our Cisco Business Dashboard. When going through the add wizard, it tells me that a device with the same PID already exists in the system. This tells me that this specific switch is already managed in the...

CBD Probes connected, but not showing in CBD portal

I have a probe that I have tried configuring as a linux VM, and an embedded probe. Both cases the probe says it is connected completely, but the CBD portal shows no probes are online. I have made sure that the network is wide open for the probe devic...

Resolved! Cisco local controller

What are the limitations of ciscobusiness.cisco local controller compared to paid license controller

Issues associating users to organizations

I created a new organization in our CBD console, and when I try to associate any user to the organization, it just says "Failed to associate user to organization" IS there any information on what the requirements are to add users so they can view the...

CBD Probes being rejected by the controller.

I am trying to build some CBD probes on our internal local subnets but am running into an issue. I have 4 different local subnets I am building the probes for, and 3 out of the 4 are being rejected when trying to pair them to the server. I was able t...

Resolved! Embedded Cisco CBD Probe issues

Hello, I am working with a CBS350 series switch that is up to date on the latest firmware. I am trying to enable the CBD probe to check into the dashboard, which was also recently updated to the latest version. I run through all the steps as provided...

CBS250 VS CB1200

Is CB1200-D direct replacement for CBS 250Form , fit an functionality wise?

Unable to update firmware through Cisco Business Dashboard

I am running into an issue where attempting to update firmware for a switch through the Cisco Business Dashboard is failing. I have attempted to update the firmware through the job scheduler feature, and through the "Update Firmware" option from the ...

Misunderstood license

Hello , I'm sorry, I have a problem and I'm asking for help... I have a few questions... Is Cisco Business Dashboard free? i.e. you can use up to 25 devices for free? Do I need to buy a license for the software itself? the next question is about down...

Cisco Business Dashboard Monitoring Outage Alert Time Threshold

So I'd setup Business Dashboard in my company, a month ago and configured alerting for network outages.Due to the way our infrastructure is setup, it's only our APs which are currently configured to use CBD but it seems that there's no option to conf...

Resolved! Cisco Business Dashboards - Passwords in Plaintext?

We have a couple of clients that have some strict security requirements due to having government contracts, it appears that the CBD currently stores all passwords for the devices in plaintext on the dashboard? Is there a way to change this behavior o...

Resolved! CBD and SG300 switches

Our organization has been attempting to get the Cisco Business Dashboard rolled out to manage the switches at our clients. We've gotten started on rolling out our first client, however I seem to be getting some conflicting information and need some a...

Resolved! Cisco Business Dashboard email notifications

I am trying to configure email notifications on Cisco Business Dashboard but I don't have the option "Administration > Monitoring Profiles" as explained in https://www.cisco.com/c/en/us/support/docs/smb/cloud-and-systems-management/Cisco-Business-Das...