Cisco CX Cloud Idea Exchange Contest Official Rules
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF
WINNING. VOID WHERE PROHIBITED OR RESTRICTED.
This Contest (the "Contest") opens on October 19th at 12:00am BST and ends on November 30th at
11:59pm BST or if earlier, until there are no more available prizes (the "Contest Period"). Entry into
this Contest is acceptance of these Official Rules. This Contest is sponsored by Cisco Systems, Inc., 170
West Tasman Drive, San Jose, CA 95134 USA ("Sponsor" or "Cisco").
1. ELIGIBILITY.
This Contest is open to participants ("Participants" or “you”) who are CX Cloud users and are age 18
years or older at the time of entry. This Contest is not open to: (1) employees or internally contracted
vendors of Sponsor or its parent/subsidiaries, agents and affiliates; (2) the immediate family members
or members of the same household of any such employee or vendor; (3) anyone professionally
involved in the development or administration of this Contest; (4) employees or internally contracted
vendors of governments and government-affiliated companies or organizations; or (5) any employee
whose employer's guidelines or regulations do not allow entry in the Contest or acceptance of the
prize(s). This Contest is not open to individuals in the province of Quebec in Canada. In addition,
residents of Cuba, Iran, Syria, North Korea, Myanmar (formerly Burma), Sudan, and Russia are not
eligible to participate. This Contest is void in these countries and where otherwise prohibited or
restricted by law.
2. HOW TO ENTER.
1) Visit Cisco CX Cloud.
2) Once there, consider these questions:
a. What additional features would you like to see in CX Cloud?
b. What would you change in CX Cloud?
3) Click the “Share Feedback” button.
4) The link will take you to the CX Cloud Idea Exchange site on Cisco Community, and click
the “Create an Idea” button to share your feedback.
Multiple valid ideas may be submitted.
Entries must be received during the Contest Period. Sponsor is not responsible for late, lost, delayed,
damaged, misdirected, incomplete, void, corrupted, garbled, illegible, and/or unintelligible entries, or
for any problems, bugs or malfunctions Participants may encounter when submitting their entry. Only
complete valid entries will be accepted. Sponsor will not verify receipt of entries. Participants must
provide all information requested to be eligible to win. Sponsor reserves the right to disqualify false
entries or entries suspected of being false. Incomplete, unreadable, or unintelligible entries, in the
sole discretion of Sponsor, will be disqualified. All entries submitted become the sole property of
Sponsor and will not be acknowledged or returned.
JUDGING CRITERIA
Judging will be based on the number of valid ideas each Participant submits.
PRIZES. Subject to the terms of these Official Rules, once confirmed by Sponsor, the winner(s) will
receive the following:
• All Participants who submit an idea will receive 45 CIA points if they are a member of the Customer Insider Advocacy Page and submit proof of participation. Participants can join the Customer Advocacy Page here
• The Participant who submits the highest number of ideas will receive one (1) exam vouchers for Cisco certification exam(s) with an approximate retail value of USD$450 and one (1) voucher for a Cisco Modeling Lab-Personal with an approximate retail value of USD$199 sponsored by the Cisco Learning Network
• The Participant who submits the second highest number of ideas will receive one (1) exam
vouchers for Cisco certification exam(s) with an approximate retail value of USD$450
sponsored by the Cisco Learning Network.
• The Participant who submits the third highest number of ideas will receive one (1) voucher for a Cisco Modeling Lab Personal with an approximate retail value of USD$199 sponsored by the Cisco Learning Network.
• The top three (3) Participants who submit the (3) highest numbers of ideas will receive a Cisco CX-Cloud branded Yeti Tumbler with an approximate retail value of USD$40.
In the event of any tie, the Participant(s) who was first to submit an idea during the contest period will
be deemed the winner(s).
• To redeem the Cisco Certification Exam Voucher, schedule an exam through the Cisco Certification Tracking System: https://cp.certmetrics.com/cisco/en/login. The exam voucher can be entered and redeemed in the payment and billing screen.
• The Cisco Modeling Lab-Personal voucher/coupon can be redeemed at the CLN Store in the cart screen after the product is added: https://learningnetworkstore.cisco.com/ciscomodeling-labs-personal/cisco-cml-personal
Limit one (1) prize per Participant. The approximate retail values are subject to change based on current market conditions at the time of prize fulfilment. Winners are not entitled to any surplus between actual retail value of prize and stated approximate retail value and any difference between stated approximate retail alue and actual value of the prize will not be awarded. No substitution, assignment, transfer, or cash redemption of any prize is allowed by Winner. Sponsor reserves the right to substitute a prize with another prize of equal or greater value should the advertised prize become unavailable for any reason. If applicable, prizes may be awarded in the form of voucher(s), coupon(s) and/or gift card(s) in Sponsor’s sole discretion. If a potential winner is unable to participate in or accept the prize or any portion of the prize for any reason, Sponsor shall have no further obligation to such potential winner. Neither Sponsor nor any of its prize suppliers will replace any lost or stolen prizes, gift cards or certificates after being awarded to winners. In no event will Sponsor be
responsible for awarding more than the stated number of prizes.
NOTIFICATION OF WINNER(S). Winners will be notified by email, at Sponsor’s discretion. Sponsor’s
decision will be final in all matters. Sponsor may also send potential winner(s) a declaration of
eligibility / liability / publicity release ("Release"). Unless restricted by law, potential winners receiving
such a Release may be required to complete and return it within the time period specified therein.
The prize may be forfeited and, in such case, an alternate potential winner may in Sponsor's discretion
be selected from among the remaining eligible entries (using the criteria described above), if a
potential winner: (i) cannot be reached; (ii) fails to obtain all signatures on the Release and to return
the documents in a timely manner as required pursuant to these Official Rules; or (iii) cannot accept
or receive the prize for any reason. Prizes will be sent to winner as quickly as practicable following
notification (and receipt of any Release and related document, if applicable).
GENERAL CONDITIONS.
The Contest is subject to applicable federal, state, and local laws, and these Official Rules.
Each winner will be solely responsible for any local, provincial, country or any other applicable taxes, and any other costs, expenses, and fees in connection with the prize. If applicable, the winner(s) may be issued an IRS Form 1099 or other tax documentation for the approximate retail value of any awarded prize.
Participant grants permission to Sponsor and its authorized representatives to use his/her name,
address (city and state/province/territory/country), photograph, voice, and/or other likeness for
advertising, trade, and promotional purposes without further compensation, in all media now
known or hereafter discovered, worldwide, and on the Internet and world wide web, in perpetuity,
without notice, consideration, review or approval.
Following the Contest Period, Sponsor shall not be required to retain records of any Entries.
By participating, Participant hereby: (a) agrees bound by these Official Rules, and the decisions of
Sponsor, which shall be final and binding; and (b) waives any right to claim ambiguity in the Contest
or these Official Rules, except where prohibited by law. Once submitted, an Entry cannot be deleted
or cancelled.
Participant acknowledges and agrees that Sponsor has neither made, nor is in any manner responsible or liable for, any warranty, representation, or guarantee, expressed or implied, in fact or in law, relative to any prize or the Contest. All warranties are hereby disclaimed; and each potential winner will accept the Prize "AS IS." All costs and expenses, including support services, not specifically listed above as part of the prize, are solely the winner’s responsibility.
In the event of a dispute as to the source of any Entry, the authorized account holder of the email address used to enter will be deemed to be the person making the Entry. The authorized “account holder” is the natural person assigned an email address by an Internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with the submitted address.
Subject to applicable law, Sponsor reserves the right in its discretion, to (a) cancel, terminate, modify
or suspend this Contest and these Official Rules, for any reason, at any time and without any liability,
and (b) limit or restrict participation in the Contest, upon notice.
All Participants are solely responsible for compliance with any applicable laws, rules and regulations,
contractual limitations and/or office or company policies, if any, regarding Participant’s participation
in trade promotions or acceptance of promotional prizes; and by entering this Contest, Participant
confirms that he or she is not in violation of any of the foregoing and has obtained the consent of his
or her employer to participate, if applicable. If a Participant is not permitted to accept any received
prize, then the Participant may return such prize to Sponsor; and Sponsor will refund the cost of
shipment, as appropriate.
Use of any automated entry device or software is prohibited. Creation or use of multiple accounts
for registration or participation in the Contest is prohibited. To the extent the Contest uses or
requires functionality of any third-party website (e.g., social media sites or platforms that enable
broad communications, collaboration and/or posting of videos), you understand that the Contest is
not sponsored by such third parties, and further agree to follow the policies on such website(s), as
applicable. Sponsor reserves the right to disqualify any Participant it finds to be tampering with the
entry process or the operation of the Contest or violating these Official Rules, or otherwise acts in an
uncooperative, unsportsmanlike, disruptive, abusive, or threatening manner; and Sponsor reserves
the right to cancel the Contest should it suspect fraud or for reasons out of the control of Sponsor.
Disputes regarding these Official Rules and/or this Contest will be governed by the internal laws of
California. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE
OPERATION OF THE CONTEST MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS AND WILL
RESULT IN DISQUALIFICATION FROM PARTICIPATION IN THE CONTEST. SHOULD SUCH AN ATTEMPT
BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING
ATTORNEY FEES) TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.
Sponsor is not responsible for: (a) lost, late, misdirected, undeliverable, incomplete or
indecipherable entries due to system errors or failures, or faulty transmissions or other
telecommunications malfunctions and/or entries; (b) technical failures of any kind; (c) failures of any
of the equipment or programming associated with or utilized in the Contest; (d) unauthorized
human and/or mechanical intervention in any part of the submission process or the Contest
administration; (e) technical or human error which may occur in the administration of the Contest or
the processing of entries; or (f) other factors beyond Sponsor’s reasonable control. Sponsor is not
responsible for injury or damage to any Participant’s or any other person’s computer related to or
resulting from participating in the Contest or downloading materials from or use of the Site.
If for any reason the Contest is not capable of running as planned by Sponsor, including infection by
computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other
causes which, in Sponsor’s sole determination, corrupts or affects the administration, security,
fairness, integrity, or proper conduct of this Contest, Sponsor reserves the right at its sole discretion
to cancel, terminate, modify or suspend the Contest. If Contest is cancelled prior to the end of the
Contest Period, for the reasons stated above, notice will be posted on the Contest website; and
some or all of the prizes may, in Sponsor’s sole discretion, be awarded to potential winners to be
selected (using the judging criteria described above) from among all the remaining uncorrupted
entries received up until the time of modification or cancellation.
Sponsor shall not be liable to any Participant or other person for failure to supply any prize or any
part thereof, by reason of the prize becoming, for reasons beyond the reasonable control of
Sponsor, unavailable or impracticable to award, or for any force majeure event, technical or
equipment failure, terrorist acts, labor dispute, or act/omission of any kind (whether legal or illegal),
transportation interruption, civil disturbance, or any other cause similar or dissimilar beyond
Sponsor’s control.
LIMITATIONS OF LIABILITY AND RELEASE. PARTICIPANT AGREES THAT SPONSOR, ITS AFFILIATES,
DIVISIONS, SUBSIDIARIES, RESELLERS, DEALERS, DISTRIBUTORS, ADVERTISING/PROMOTION
AGENCIES, AND ALL OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS,
REPRESENTATIVES AND AGENTS (“RELEASED PARTIES”) WILL HAVE NO LIABILITY WHATSOEVER FOR,
AND WILL BE RELEASED AND HELD HARMLESS BY PARTICIPANT FOR ANY CLAIMS, LIABILITIES, OR
CAUSES OF ACTION OF ANY KIND OR NATURE FOR ANY INJURY, LOSS OR DAMAGES OF ANY KIND
INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES TO PERSONS,
INCLUDING WITHOUT LIMITATION DISABILITY OR DEATH. WITHOUT LIMITING THE FOREGOING,
EVERYTHING ON THE SITE AND IN CONNECTION WITH THE CONTEST IS PROVIDED “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. SOME JURISDICTIONS MAY NOT ALLOW THE LIMITATIONS OR EXCLUSION OF
LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXCLUSION OF IMPLIED WARRANTIES,
IN WHICH CASE SUCH LIMITATION OR EXCLUSION SHALL APPLY ONLY TO THE EXTENT PERMITTED BY
THE LAW IN THE RELEVANT JURISDICTION.
PUBLICITY. Participant acknowledges and agrees that Sponsor may use the Contest (including any
submission) for publicity, advertising or other marketing purposes, in any media, and may use the
name, likeness, and hometown name and/or prize information of potential winners as part of that
publicity, without additional compensation to the potential winners.
PRIVACY. All personal information collected by Sponsor will be used for the administration of the
Contest and in accordance with Sponsor's privacy policy. Any questions regarding privacy matters
should be directed to the address set out below. Please refer to Sponsor's privacy policy located at
http://cisco.com/web/siteassets/legal/privacy.html for important information regarding the
collection, use and disclosure of personal information by Sponsor.
OFFICIAL RULES AND WINNERS' LIST. For a copy of these Official Rules or the names of winners,
please send your request by email to olarmon@cisco.com Please include the title of this contest in
the subject line. Winners list to be available approximately ten days after the Contest Period.