01-31-2013 09:54 PM
The Community Voting System will enable users to both identify a question that they will like to see answered and reward members who provide answers to those highly demanded questions.
Why
One of the biggest challenges we face in the Cisco Support Community is not knowing how many users share a similar problem or are simply interested in knowing the answer to an unanswered question. By allowing all members to identify interest in a question being answered drives more visibility in answering those questions.
Voting helps:
How
The votes will increase the visibility and interest in answering high demand questions by assigning more points to members for answering them.
Members will be able to vote up by an increment of +1 questions that they have an interest in seeing resolved by clicking on the “I have this problem” button. The total count of members who would like to see that question resolved is displayed on the vote button.
A fixed number of additional points will be assigned per voting range:
In order for the respondent to receive the additional points, the question either needs to marked as “resolved” by the author or is “Endorsed”.
Cheers,
Dan
02-01-2013 06:19 AM
Hey Dan,
Another great addition to the CSC landscape!! As always, you
folks continue to improve CSC....it's amazing
Congrats to the whole CSC team.
Cheers!
Rob
"Spend your life waiting,
for a moment that just don't come,
Well, don't waste your time waiting"
-Springsteen
02-02-2013 07:56 AM
Hi Rob,
Appreciate the kind words. We hope everyone finds this to be a useful feature on CSC.
Cheers,
Dan
02-02-2013 03:26 PM
I saw this yesterday. It's a pretty good idea too.
Gotten over your jet-lag yet, Dan?
02-03-2013 01:41 PM
Hi Leo,
Glad to hear you like the new voting feature.
Cisco Live London was a blast. I'll be posting a blog about my time there next week. I didn't have to worry about jet-lag coming home because I never got over my jet-lag from when I arrived in London
Cheers,
Dan
02-03-2013 02:16 PM
I didn't have to worry about jet-lag coming home because I never got over my jet-lag from when I arrived in London
LOL
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