Proven subject matter expert leveraging communities and social media to drive business results. More than 13 years of experience growing Cisco Support Community from inception to Cisco Systems largest online community. A demonstrated track record of product management and building influencer & advocacy programs.
Specialties: Product Management, Program Management, Community Building, Community Management, Gamification, Social Media, Crowdsourcing, Influencer & Advocacy Programs, Analytics, Online Support, Community Monetization
Proven subject matter expert leveraging communities and social media to drive business results. More than 13 years of experience growing Cisco Support Community from inception to Cisco Systems largest online community. A demonstrated track record of product management and building influencer & advocacy programs.
Specialties: Product Management, Program Manage