06-21-2016 06:59 AM
Problem with operating Cisco 3850-12S (CAT3K_CAA-UNIV ERSALK9-M), Version 03.03.05SE RELEASE SOFTWARE (fc1)) and 2 types of sfp modules:
1. AT-SPFX/15
2. OptiCin SFP-Plus-LR.LC.10
I entered this commands "service unsupported-transceiver", "no errdisable detect cause sfp-config-mismatch", "no errdisable detect cause gbic-invalid" as it is necessary. Below are logg messages
Jun 21 10:23:55.281: %PLATFORM_PM-6-MODULE_ERRDISABLE: The inserted SFP module with interface name Gi1/0/1 is not supported
Port Name Status Vlan Duplex Speed Type
Gi1/0/1 notconnect 1 auto 1000 unknown
What can I do if I need to use this SFP modules? Please help. We bought this expensive switch and I don't know how to solve problem yet
06-21-2016 03:18 PM
Wrong forum to post solutions about how to use non-Cisco optical modules.
06-22-2016 01:09 AM
So where can I ask for help or consultation about it? It's really urgent.
06-22-2016 01:31 AM
So where can I ask for help or consultation about it?
Google is your friend.
06-24-2016 12:28 AM
I've found one Cisco SFP. It's a GLC-LH-SMD. And it's not operate too. There is same logging event "The inserted SFP module with interface name Gi1/0/1 is not supported".
06-24-2016 01:12 AM
Post the complete output to the following commands:
1. sh version;
2. sh log;
3. sh idprom interface G1/0/1
06-24-2016 03:00 AM
06-24-2016 03:20 AM
Can you please post the complete output to the following commands:
1. sh interface status err;
2. sh run int Gi1/0/1; and
3. sh interface Gi1/0/1
06-24-2016 05:19 AM
06-24-2016 05:48 AM
What happens if the SFP is inserted into other ports (other than Gi 1/0/1)?
Is the SFP connected to anything?
06-24-2016 10:34 AM
The problem is the same for all ports.
Another switch connected to this SFP module. And there is not problem on the other side. Сonnection isn't established with WS-3850-12S only.
06-24-2016 04:23 PM
1. Post the complete output to the command "sh post".
2. Have you tried other Cisco-branded modules?
06-26-2016 10:39 PM
06-26-2016 10:58 PM
I have a strong suspicion the SFP could be faulty.
06-27-2016 12:00 AM
But this SFP operates in the other switch (WS-C2960X-48TD-L) without any problem. I've tested. And I suspect that there is some problem with compatibility.
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