02-19-2021 06:54 AM
The customer ordered C9200L-48T-4G-E with C9200L-DNA-E-48-3Y subscription. They have an ask to extend the subscription to 48 months instead of 36 months. The system only has the minimum 3 year SKU "C9200L-DNA-E-48-3Y". Is there a way for an order to be placed to extend the running subscription to 48 months?
02-19-2021 07:17 AM
It only has a 1 year 3 years or 5 years subscription. ( there is no 4 years subscription as per i know)
I general if you look up the price 3years +1 years almost near the price of 5 years, so it is customer benefit to go with 5 years.
or only option 1 year + 3 years. (if the customer insists).
02-19-2021 07:37 AM
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