05-06-2020 02:29 AM
Hi,
do you know smart license transfer other domain?
for example
from:
domain: aaa.com
account: aaa
virtual account: aaa
device: aaa
licenses status: authorized
to:
domain: bbb.com
account: bbb
virtual account: bbb
device: aaa(factory default and register bbb virtual account)
license status: out of compliance
device license showed "out of compliance" and smart account licenses showed "Insufficient Licenses"
05-12-2020 12:57 PM - edited 05-12-2020 12:58 PM
Hi
You can only transfer licenses within your Smart account between different Virtual Accounts that are part of that Smart Account. In order to transfer licenses between different Smart Accounts you will need to contact Cisco at licensing@cisco.com with serial number and sales order information and they will do the transfer for you.
Rudi
05-12-2020 06:05 PM
Hi, rudimocnik
Thanks, your reply.
this problem is case open.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide