Catalyst Center Events API - timestamp and device ID

[Prodrick]

When getting events from this endpoint, how might one know when the event occurred as there does not appear to be a timestamp?

https://developer.cisco.com/docs/dna-center/get-events/

[shane.carnahan]

If you have the eventid you can use Get Notifications to get the time stamps for the event.

https://developer.cisco.com/docs/dna-center/get-notifications/

[Prodrick]

Thanks. What I’m looking for is an endpoint I can call to get all of the events that happened in a given timespan.

[mray]

Looking for this as well...

I am looking to get back these events: https://www.cisco.com/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/dna-center-assurance/2-3-3/b_cisco_dna_assurance_2_3_3_ug/m_view_and_manage_events.html 

Screenshot of sandbox:

Would want to make sure that timestamps and the associated device is returned.

These events look to be different from this endpoint:

https://developer.cisco.com/docs/dna-center/get-notifications/ -- these are returning Audit Logs

Maybe I need this endpoint? https://developer.cisco.com/docs/dna-center/get-events/ 

But this doesn't return valuable data like the device, IP, or timestamp... details are all tokenized like $priority$

I'm seeing this page: https://developer.cisco.com/docs/dna-center/event-management/#intent-api-event-management-methods 

but I'm struggling to string this all together. Are these details only available if I subscribe via webhook?

[shane.carnahan]

This will depend on your version of DNAC. I have been looking at version 2.3.5.6 and it looks like the issues API is limited. I just checked a 2.3.7.6 and it has a bit more. Specifically there is a call /dna/data/api/v1/assuranceIssues.

I just did the test call to the test environment and below is the output. I don't see this same api call as being available in 2.3.5.6. Maybe this is what you are looking for?

{
"response": [
{
"issueId": "ae981916-8b6b-4cad-814a-5aa6c69bb11a",
"name": "sensor_test_results",
"description": "Sensor Test Results.",
"summary": null,
"priority": "P3",
"severity": "high",
"deviceType": "sensor",
"category": "sensor test",
"entityType": "network device",
"entityId": "70:f3:5a:79:b3:40",
"firstOccurredTime": 1730816266849,
"mostRecentOccurredTime": 1730816266849,
"status": "active",
"isGlobal": false,
"updatedBy": null,
"updatedTime": null,
"notes": null,
"siteId": null,
"siteHierarchyId": null,
"siteName": "Suite 138",
"siteHierarchy": "Global/MSP/PLY-1/Suite 138",
"suggestedActions": null,
"additionalAttributes": [
{
"key": "_name",
"value": "sensor_test_results"
},
{
"key": "queryResponseTimeMillis",
"value": "0"
},
{
"key": "_entity_type",
"value": "global"
},
{
"key": "iPerfloss",
"value": "0.0"
},
{
"key": "errorCode",
"value": "10001"
},
{
"key": "totalOnboardingTime",
"value": "0"
},
{
"key": "ipslajitter",
"value": "0.0"
},
{
"key": "ctProfileName",
"value": "global"
},
{
"key": "_key",
"value": "global"
},
{
"key": "ctProfileId",
"value": "global"
},
{
"key": "floorId",
"value": "563b6bb2-6334-4a90-8f1b-2cb66070f730"
},
{
"key": "protocol",
"value": "EMPTY"
},
{
"key": "addressingTime",
"value": "0"
},
{
"key": "reachabilityTimeMillis",
"value": "0"
},
{
"key": "areaName",
"value": "Global/MSP"
},
{
"key": "switchName",
"value": ""
},
{
"key": "testSuiteName",
"value": "SDA-LAB Performance"
},
{
"key": "switchMacAddress",
"value": "EMPTY"
},
{
"key": "connection",
"value": "WIRELESS"
},
{
"key": "needState",
"value": "false"
},
{
"key": "band",
"value": "5 GHz"
},
{
"key": "siteType",
"value": "floor"
},
{
"key": "deviceType",
"value": "sensor"
},
{
"key": "test",
"value": "speed"
},
{
"key": "connectivityTime",
"value": "0"
},
{
"key": "entityType",
"value": "network_device"
},
{
"key": "deviceOS",
"value": "sensor"
},
{
"key": "_eventTime",
"value": "1730816266849"
},
{
"key": "authTimeMillis",
"value": "0"
},
{
"key": "_mostRecent",
"value": "1730816266849"
},
{
"key": "apMac",
"value": "70:b3:17:3f:9a:00"
},
{
"key": "responseTimeMillis",
"value": "10974"
},
{
"key": "timeInMillis",
"value": "1730816266849"
},
{
"key": "triggers",
"value": "sensor_speed_test_generic_error"
},
{
"key": "priority",
"value": "P3"
},
{
"key": "buildingName",
"value": "Global/MSP/PLY-1"
},
{
"key": "macAddress",
"value": "70:f3:5a:79:b3:40"
},
{
"key": "port",
"value": "0"
},
{
"key": "device",
"value": "sensor"
},
{
"key": "status",
"value": "active"
},
{
"key": "server",
"value": "66.198.10.152"
},
{
"key": "parentLocation",
"value": "1565944d-9366-4716-87b2-d389b9eb7d92"
},
{
"key": "ipslartt",
"value": "0.0"
},
{
"key": "ipslapacketloss",
"value": "0.0"
},
{
"key": "bssid",
"value": "70:b3:17:3f:9a:0f"
},
{
"key": "ssid",
"value": "SDA-LAB"
},
{
"key": "issueCount",
"value": "0"
},
{
"key": "_count",
"value": "1"
},
{
"key": "testStatus",
"value": "fail"
},
{
"key": "_primary_key",
"value": "no_suppression"
},
{
"key": "floorName",
"value": "Global/MSP/PLY-1/Suite 138"
},
{
"key": "authType",
"value": "WPA2_EAP"
},
{
"key": "speedc2sRate",
"value": "0.0"
},
{
"key": "speeds2cRate",
"value": "0.0"
},
{
"key": "direction",
"value": "EMPTY"
},
{
"key": "severity",
"value": "HIGH"
},
{
"key": "deviceRole",
"value": "sensor"
},
{
"key": "rssi",
"value": "0"
},
{
"key": "locationName",
"value": "Global/MSP/PLY-1/Suite 138"
},
{
"key": "iPerfRate",
"value": "0.0"
},
{
"key": "speedrttsec",
"value": "0.0"
},
{
"key": "entityId",
"value": "70:f3:5a:79:b3:40"
},
{
"key": "testSuiteId",
"value": "61f9901ba6b5264f148f92c2"
},
{
"key": "url",
"value": "66.198.10.152"
},
{
"key": "buildingId",
"value": "1565944d-9366-4716-87b2-d389b9eb7d92"
},
{
"key": "ipslalatency",
"value": "0.0"
},
{
"key": "speedjitter",
"value": "0.0"
},
{
"key": "iPerfrttsec",
"value": "0.0"
},
{
"key": "areaId",
"value": "b9edbddb-5c85-4da1-b1c4-828612dae7d8"
},
{
"key": "webAuthTimeMillis",
"value": "0"
},
{
"key": "siteHierarchy",
"value": "Global/MSP/PLY-1/Suite 138"
},
{
"key": "snr",
"value": "0"
},
{
"key": "issueRecord",
"value": "true"
},
{
"key": "deviceModel",
"value": "sensor"
},
{
"key": "location",
"value": "563b6bb2-6334-4a90-8f1b-2cb66070f730"
},
{
"key": "category",
"value": "Sensor Test"
},
{
"key": "webAuthStatusErrorCode",
"value": "0"
},
{
"key": "timestring",
"value": "2024-11-05T14:17:46.849+0000"
}
]
},
{
"issueId": "73ac5209-48a6-477b-a0b6-490790d45c65",
"name": "sensor_test_results",
"description": "Sensor Test Results.",
"summary": null,
"priority": "P3",
"severity": "high",
"deviceType": "sensor",
"category": "sensor test",
"entityType": "network device",
"entityId": "70:f3:5a:79:8a:c0",
"firstOccurredTime": 1730841428263,
"mostRecentOccurredTime": 1730841428263,
"status": "active",
"isGlobal": false,
"updatedBy": null,
"updatedTime": null,
"notes": null,
"siteId": null,
"siteHierarchyId": null,
"siteName": "Suite 138",
"siteHierarchy": "Global/MSP/PLY-1/Suite 138",
"suggestedActions": null,
"additionalAttributes": [
{
"key": "_name",
"value": "sensor_test_results"
},
{
"key": "queryResponseTimeMillis",
"value": "0"
},
{
"key": "_entity_type",
"value": "global"
},
{
"key": "iPerfloss",
"value": "0.0"
},
{
"key": "errorCode",
"value": "1806"
},
{
"key": "totalOnboardingTime",
"value": "734"
},
{
"key": "ipslajitter",
"value": "0.0"
},
{
"key": "ctProfileName",
"value": "global"
},
{
"key": "_key",
"value": "global"
},
{
"key": "ctProfileId",
"value": "global"
},
{
"key": "floorId",
"value": "563b6bb2-6334-4a90-8f1b-2cb66070f730"
},
{
"key": "protocol",
"value": "EMPTY"
},
{
"key": "addressingTime",
"value": "0"
},
{
"key": "reachabilityTimeMillis",
"value": "0"
},
{
"key": "areaName",
"value": "Global/MSP"
},
{
"key": "switchName",
"value": ""
},
{
"key": "testSuiteName",
"value": "SDA-LAB Test"
},
{
"key": "switchMacAddress",
"value": "EMPTY"
},
{
"key": "connection",
"value": "WIRELESS"
},
{
"key": "needState",
"value": "false"
},
{
"key": "band",
"value": "5 GHz"
},
{
"key": "siteType",
"value": "floor"
},
{
"key": "deviceType",
"value": "sensor"
},
{
"key": "test",
"value": "dhcp"
},
{
"key": "connectivityTime",
"value": "734"
},
{
"key": "entityType",
"value": "network_device"
},
{
"key": "deviceOS",
"value": "sensor"
},
{
"key": "_eventTime",
"value": "1730841428263"
},
{
"key": "authTimeMillis",
"value": "0"
},
{
"key": "_mostRecent",
"value": "1730841428263"
},
{
"key": "apMac",
"value": "70:b3:17:3f:9a:00"
},
{
"key": "responseTimeMillis",
"value": "0"
},
{
"key": "timeInMillis",
"value": "1730841428263"
},
{
"key": "triggers",
"value": "sensor_onboarding_ip_addressing_failure"
},
{
"key": "priority",
"value": "P3"
},
{
"key": "buildingName",
"value": "Global/MSP/PLY-1"
},
{
"key": "macAddress",
"value": "70:f3:5a:79:8a:c0"
},
{
"key": "port",
"value": "0"
},
{
"key": "device",
"value": "sensor"
},
{
"key": "status",
"value": "active"
},
{
"key": "server",
"value": "EMPTY"
},
{
"key": "parentLocation",
"value": "1565944d-9366-4716-87b2-d389b9eb7d92"
},
{
"key": "ipslartt",
"value": "0.0"
},
{
"key": "ipslapacketloss",
"value": "0.0"
},
{
"key": "bssid",
"value": "70:b3:17:3f:9a:0f"
},
{
"key": "ssid",
"value": "SDA-LAB"
},
{
"key": "issueCount",
"value": "0"
},
{
"key": "_count",
"value": "1"
},
{
"key": "testStatus",
"value": "fail"
},
{
"key": "_primary_key",
"value": "no_suppression"
},
{
"key": "floorName",
"value": "Global/MSP/PLY-1/Suite 138"
},
{
"key": "authType",
"value": "WPA2_EAP"
},
{
"key": "speedc2sRate",
"value": "0.0"
},
{
"key": "speeds2cRate",
"value": "0.0"
},
{
"key": "direction",
"value": "EMPTY"
},
{
"key": "severity",
"value": "HIGH"
},
{
"key": "deviceRole",
"value": "sensor"
},
{
"key": "rssi",
"value": "-25"
},
{
"key": "locationName",
"value": "Global/MSP/PLY-1/Suite 138"
},
{
"key": "iPerfRate",
"value": "0.0"
},
{
"key": "speedrttsec",
"value": "0.0"
},
{
"key": "entityId",
"value": "70:f3:5a:79:8a:c0"
},
{
"key": "testSuiteId",
"value": "5fa9bbf2ec20760020e099f1"
},
{
"key": "url",
"value": "EMPTY"
},
{
"key": "buildingId",
"value": "1565944d-9366-4716-87b2-d389b9eb7d92"
},
{
"key": "ipslalatency",
"value": "0.0"
},
{
"key": "speedjitter",
"value": "0.0"
},
{
"key": "iPerfrttsec",
"value": "0.0"
},
{
"key": "areaId",
"value": "b9edbddb-5c85-4da1-b1c4-828612dae7d8"
},
{
"key": "webAuthTimeMillis",
"value": "0"
},
{
"key": "siteHierarchy",
"value": "Global/MSP/PLY-1/Suite 138"
},
{
"key": "snr",
"value": "70"
},
{
"key": "issueRecord",
"value": "true"
},
{
"key": "deviceModel",
"value": "sensor"
},
{
"key": "location",
"value": "563b6bb2-6334-4a90-8f1b-2cb66070f730"
},
{
"key": "category",
"value": "Sensor Test"
},
{
"key": "webAuthStatusErrorCode",
"value": "0"
},
{
"key": "timestring",
"value": "2024-11-05T21:17:08.263+0000"
}
]
},
{
"issueId": "ae0e7ab5-4ee1-416d-bd17-5925635e8eb1",
"name": "switch_interface_input_output_discards",
"description": "High Input/Output discard Rx 0.00% Tx 10.46% on interface 'AppGigabitEthernet1/0/1' (Interface description: --)",
"summary": "High input/output discard on interface 'AppGigabitEthernet1/0/1' (Interface description: --)",
"priority": "P3",
"severity": "medium",
"deviceType": "access",
"category": "connected",
"entityType": "network device",
"entityId": "812336df-aaf2-4b42-b156-cca4845798df",
"firstOccurredTime": 1729469292623,
"mostRecentOccurredTime": 1730853492623,
"status": "active",
"isGlobal": true,
"updatedBy": null,
"updatedTime": null,
"notes": null,
"siteId": "1565944d-9366-4716-87b2-d389b9eb7d92",
"siteHierarchyId": "/755db625-38f9-4ae1-a759-0b97ad7eff0f/b9edbddb-5c85-4da1-b1c4-828612dae7d8/1565944d-9366-4716-87b2-d389b9eb7d92/",
"siteName": "PLY-1",
"siteHierarchy": "Global/MSP/PLY-1",
"suggestedActions": [
{
"message": "Use the following CLI commands to check whether the ports are drop free: ",
"steps": [
{
"command": "show interface AppGigabitEthernet1/0/1",
"description": "Check the affected interface ",
"entityId": "812336df-aaf2-4b42-b156-cca4845798df",
"stepType": "command-Runner"
},
{
"command": "show controller ethernet-controller AppGigabitEthernet1/0/1",
"description": "Check drop, oversize, undersize, underrun, overrun, collision frames on the affected interface on network device",
"entityId": "812336df-aaf2-4b42-b156-cca4845798df",
"stepType": "command-Runner"
}
]
},
{
"message": "Verify the DOM statistics on the port",
"steps": [
{
"command": "show interface transceiver detail",
"description": "Check transceiver detail on interface if affected interface is optical",
"entityId": "812336df-aaf2-4b42-b156-cca4845798df",
"stepType": "command-Runner"
}
]
},
{
"message": "Check if a QoS policy is attached to the interface and QoS statistics.",
"steps": [
{
"command": "show run interface AppGigabitEthernet1/0/1",
"description": "Check interface configuration for presence of QoS policy",
"entityId": "812336df-aaf2-4b42-b156-cca4845798df",
"stepType": "command-Runner"
},
{
"command": "show policy-map interface AppGigabitEthernet1/0/1",
"description": "Check QoS policy statistics if policy has been applied",
"entityId": "812336df-aaf2-4b42-b156-cca4845798df",
"stepType": "command-Runner"
}
]
},
{
"message": "Check queue level drops.",
"steps": [
{
"command": "show platform hard fed switch 1 qos queue stats interface AppGigabitEthernet1/0/1",
"description": "Drops in a queue may be resolved by increasing queue length and shaping bandwidth",
"entityId": "812336df-aaf2-4b42-b156-cca4845798df",
"stepType": "command-Runner"
}
]
},
{
"message": "For Layer1 drops, do the following: check the interface, check if the issue is with the patch panel, check the cable, or replace the SFP transceiver. ",
"steps": []
},
{
"message": "Verify whether it is a fabric port or an access port: If it is a fabric port, open Device 360 and check the status of other fabric ports. If it is an access port, open Application 360 and check for applications that are not performing properly.",
"steps": []
},
{
"message": "Contact Cisco TAC World Wide – https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html",
"steps": []
}
],
"additionalAttributes": [
{
"key": "interfaceDescription",
"value": "--"
},
{
"key": "_name",
"value": "switch_interface_input_output_discards"
},
{
"key": "switchNumber",
"value": "1"
},
{
"key": "_entity_type",
"value": "NetworkDevice"
},
{
"key": "threshold",
"value": "10"
},
{
"key": "ctProfileName",
"value": "global"
},
{
"key": "_key",
"value": "NetworkDevice:812336df-aaf2-4b42-b156-cca4845798df:49:PLY-MC-EAN-2.mc.lab:Global/MSP/PLY-1:/755db625-38f9-4ae1-a759-0b97ad7eff0f/b9edbddb-5c85-4da1-b1c4-828612dae7d8/1565944d-9366-4716-87b2-d389b9eb7d92/:global"
},
{
"key": "type",
"value": "issue"
},
{
"key": "ctProfileId",
"value": "global"
},
{
"key": "floorId",
"value": ""
},
{
"key": "o_ifIndex",
"value": "49"
},
{
"key": "areaName",
"value": "Global/MSP"
},
{
"key": "rxDiscardPercent",
"value": "0.0"
},
{
"key": "needState",
"value": "true"
},
{
"key": "siteType",
"value": "building"
},
{
"key": "deviceType",
"value": "Cisco Catalyst 9300 Switch"
},
{
"key": "deviceUuid",
"value": "812336df-aaf2-4b42-b156-cca4845798df"
},
{
"key": "entityType",
"value": "network_device"
},
{
"key": "deviceOS",
"value": "17.9.5"
},
{
"key": "_eventTime",
"value": "1729469292623"
},
{
"key": "nwDeviceName",
"value": "PLY-MC-EAN-2.mc.lab"
},
{
"key": "deviceGroupHierarchyId",
"value": "/23007d2c-3dab-487b-99f4-6dd1c40f0a7d/f33729d3-dc7f-4f85-b499-61daedaff23a/"
},
{
"key": "_mostRecent",
"value": "1730853492623"
},
{
"key": "eventUniqueId",
"value": "10.1.252.4"
},
{
"key": "deviceFamily",
"value": "Switches and Hubs"
},
{
"key": "timeInMillis",
"value": "1729469292623"
},
{
"key": "priority",
"value": "P3"
},
{
"key": "txDiscardPercent",
"value": "10.46"
},
{
"key": "buildingName",
"value": "Global/MSP/PLY-1"
},
{
"key": "siteHierarchyGraphId",
"value": "/755db625-38f9-4ae1-a759-0b97ad7eff0f/b9edbddb-5c85-4da1-b1c4-828612dae7d8/1565944d-9366-4716-87b2-d389b9eb7d92/"
},
{
"key": "tagIdList",
"value": "[ordr-devices]"
},
{
"key": "status",
"value": "active"
},
{
"key": "managementIpAddr",
"value": "10.1.252.4"
},
{
"key": "eventSource",
"value": "Network Device"
},
{
"key": "_count",
"value": "3446"
},
{
"key": "scope",
"value": "global"
},
{
"key": "_primary_key",
"value": "NetworkDevice:812336df-aaf2-4b42-b156-cca4845798df"
},
{
"key": "interfaceName",
"value": "AppGigabitEthernet1/0/1"
},
{
"key": "floorName",
"value": ""
},
{
"key": "severity",
"value": "MEDIUM"
},
{
"key": "deviceRole",
"value": "ACCESS"
},
{
"key": "_suppression",
"value": "0"
},
{
"key": "entityId",
"value": "812336df-aaf2-4b42-b156-cca4845798df"
},
{
"key": "buildingId",
"value": "1565944d-9366-4716-87b2-d389b9eb7d92"
},
{
"key": "areaId",
"value": "b9edbddb-5c85-4da1-b1c4-828612dae7d8"
},
{
"key": "siteHierarchy",
"value": "Global/MSP/PLY-1"
},
{
"key": "deviceModel",
"value": "C9300-24P"
},
{
"key": "category",
"value": "connected"
},
{
"key": "timestring",
"value": "2024-10-21T00:08:12.623+0000"
}
]
},
{
"issueId": "852fd355-fc4f-445e-a5f2-646d2401787e",
"name": "switch_interface_input_output_discards",
"description": "High Input/Output discard Rx 0.00% Tx 16.95% on interface 'GigabitEthernet1/0/24' (Interface description: AP00BE.75D0.2312)",
"summary": "High input/output discard on interface 'GigabitEthernet1/0/24' (Interface description: AP00BE.75D0.2312)",
"priority": "P3",
"severity": "medium",
"deviceType": "access",
"category": "connected",
"entityType": "network device",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"firstOccurredTime": 1730837350033,
"mostRecentOccurredTime": 1730837350033,
"status": "active",
"isGlobal": true,
"updatedBy": null,
"updatedTime": null,
"notes": null,
"siteId": "1565944d-9366-4716-87b2-d389b9eb7d92",
"siteHierarchyId": "/755db625-38f9-4ae1-a759-0b97ad7eff0f/b9edbddb-5c85-4da1-b1c4-828612dae7d8/1565944d-9366-4716-87b2-d389b9eb7d92/",
"siteName": "PLY-1",
"siteHierarchy": "Global/MSP/PLY-1",
"suggestedActions": [
{
"message": "Use the following CLI commands to check whether the ports are drop free: ",
"steps": [
{
"command": "show interface GigabitEthernet1/0/24",
"description": "Check the affected interface ",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
},
{
"command": "show controller ethernet-controller GigabitEthernet1/0/24",
"description": "Check drop, oversize, undersize, underrun, overrun, collision frames on the affected interface on network device",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
}
]
},
{
"message": "Verify the DOM statistics on the port",
"steps": [
{
"command": "show interface transceiver detail",
"description": "Check transceiver detail on interface if affected interface is optical",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
}
]
},
{
"message": "Check if a QoS policy is attached to the interface and QoS statistics.",
"steps": [
{
"command": "show run interface GigabitEthernet1/0/24",
"description": "Check interface configuration for presence of QoS policy",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
},
{
"command": "show policy-map interface GigabitEthernet1/0/24",
"description": "Check QoS policy statistics if policy has been applied",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
}
]
},
{
"message": "Check queue level drops.",
"steps": [
{
"command": "show platform hard fed switch 1 qos queue stats interface GigabitEthernet1/0/24",
"description": "Drops in a queue may be resolved by increasing queue length and shaping bandwidth",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
}
]
},
{
"message": "For Layer1 drops, do the following: check the interface, check if the issue is with the patch panel, check the cable, or replace the SFP transceiver. ",
"steps": []
},
{
"message": "Verify whether it is a fabric port or an access port: If it is a fabric port, open Device 360 and check the status of other fabric ports. If it is an access port, open Application 360 and check for applications that are not performing properly.",
"steps": []
},
{
"message": "Contact Cisco TAC World Wide – https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html",
"steps": []
}
],
"additionalAttributes": [
{
"key": "interfaceDescription",
"value": "AP00BE.75D0.2312"
},
{
"key": "_name",
"value": "switch_interface_input_output_discards"
},
{
"key": "switchNumber",
"value": "1"
},
{
"key": "_entity_type",
"value": "NetworkDevice"
},
{
"key": "threshold",
"value": "10"
},
{
"key": "ctProfileName",
"value": "global"
},
{
"key": "_key",
"value": "NetworkDevice:c690a6dd-56d6-41af-9b4b-d463bdc1a991:32:PLY-MC-EAN-1.mc.lab:Global/MSP/PLY-1:/755db625-38f9-4ae1-a759-0b97ad7eff0f/b9edbddb-5c85-4da1-b1c4-828612dae7d8/1565944d-9366-4716-87b2-d389b9eb7d92/:global"
},
{
"key": "type",
"value": "issue"
},
{
"key": "ctProfileId",
"value": "global"
},
{
"key": "floorId",
"value": ""
},
{
"key": "o_ifIndex",
"value": "32"
},
{
"key": "areaName",
"value": "Global/MSP"
},
{
"key": "rxDiscardPercent",
"value": "0.0"
},
{
"key": "needState",
"value": "true"
},
{
"key": "siteType",
"value": "building"
},
{
"key": "deviceType",
"value": "Cisco Catalyst 9300 Switch"
},
{
"key": "deviceUuid",
"value": "c690a6dd-56d6-41af-9b4b-d463bdc1a991"
},
{
"key": "entityType",
"value": "network_device"
},
{
"key": "deviceOS",
"value": "17.9.5"
},
{
"key": "_eventTime",
"value": "1730837350033"
},
{
"key": "nwDeviceName",
"value": "PLY-MC-EAN-1.mc.lab"
},
{
"key": "deviceGroupHierarchyId",
"value": "/23007d2c-3dab-487b-99f4-6dd1c40f0a7d/f33729d3-dc7f-4f85-b499-61daedaff23a/"
},
{
"key": "_mostRecent",
"value": "1730837350033"
},
{
"key": "eventUniqueId",
"value": "10.1.252.3"
},
{
"key": "deviceFamily",
"value": "Switches and Hubs"
},
{
"key": "timeInMillis",
"value": "1730837350033"
},
{
"key": "priority",
"value": "P3"
},
{
"key": "txDiscardPercent",
"value": "16.95"
},
{
"key": "buildingName",
"value": "Global/MSP/PLY-1"
},
{
"key": "siteHierarchyGraphId",
"value": "/755db625-38f9-4ae1-a759-0b97ad7eff0f/b9edbddb-5c85-4da1-b1c4-828612dae7d8/1565944d-9366-4716-87b2-d389b9eb7d92/"
},
{
"key": "tagIdList",
"value": "[]"
},
{
"key": "status",
"value": "active"
},
{
"key": "managementIpAddr",
"value": "10.1.252.3"
},
{
"key": "eventSource",
"value": "Network Device"
},
{
"key": "_count",
"value": "1"
},
{
"key": "scope",
"value": "global"
},
{
"key": "_primary_key",
"value": "NetworkDevice:c690a6dd-56d6-41af-9b4b-d463bdc1a991"
},
{
"key": "interfaceName",
"value": "GigabitEthernet1/0/24"
},
{
"key": "floorName",
"value": ""
},
{
"key": "severity",
"value": "MEDIUM"
},
{
"key": "deviceRole",
"value": "ACCESS"
},
{
"key": "_suppression",
"value": "0"
},
{
"key": "entityId",
"value": "c690a6dd-56d6-41af-9b4b-d463bdc1a991"
},
{
"key": "buildingId",
"value": "1565944d-9366-4716-87b2-d389b9eb7d92"
},
{
"key": "areaId",
"value": "b9edbddb-5c85-4da1-b1c4-828612dae7d8"
},
{
"key": "siteHierarchy",
"value": "Global/MSP/PLY-1"
},
{
"key": "deviceModel",
"value": "C9300-24P"
},
{
"key": "category",
"value": "connected"
},
{
"key": "timestring",
"value": "2024-11-05T20:09:10.033+0000"
}
]
},
{
"issueId": "3d7a0af3-6ff8-4491-91be-37cda906b468",
"name": "wired_client_auth_fail_mab_trigger",
"description": "Incorrect user credentials or unidentified MAC address. If authorization is successful, that means user/MAC is put into Guest VLAN. Connected Switch: PLY-MC-EAN-1.mc.lab. Connected Interface: GigabitEthernet1/0/1.",
"summary": "Wired client failed to authenticate – MAB authentication failure.",
"priority": "P3",
"severity": "high",
"deviceType": null,
"category": "onboarding",
"entityType": "network device",
"entityId": "00:50:56:90:40:5C",
"firstOccurredTime": 1730757163672,
"mostRecentOccurredTime": 1730853462983,
"status": "active",
"isGlobal": false,
"updatedBy": null,
"updatedTime": null,
"notes": null,
"siteId": null,
"siteHierarchyId": null,
"siteName": null,
"siteHierarchy": null,
"suggestedActions": [
{
"message": "Verify Client MAC address connectivity on switch port.",
"steps": [
{
"command": "show mac address-table address 0050.5690.405C",
"description": "",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
}
]
},
{
"message": "Examine detailed authentication config on the client port.",
"steps": [
{
"command": "show derived-config interface GigabitEthernet1/0/1",
"description": "",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
}
]
},
{
"message": "Examine client access session.",
"steps": [
{
"command": "show access-session mac 0050.5690.405C",
"description": "",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
}
]
},
{
"message": "Examine access session details on the physical port.",
"steps": [
{
"command": "show access-session mac 0050.5690.405C details",
"description": "",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
}
]
},
{
"message": "Check global AAA configuration.",
"steps": [
{
"command": "show running-config aaa",
"description": "",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
}
]
},
{
"message": "Check connectivity to ISE/AAA server. IP: 10.1.42.10.",
"steps": [
{
"command": "show aaa servers",
"description": "",
"entityId": "c690a6dd-56d6-41af-9b4b-d463bdc1a991",
"stepType": "command-Runner"
}
]
}
],
"additionalAttributes": [
{
"key": "_name",
"value": "wired_client_auth_fail_mab_trigger"
},
{
"key": "_entity_type",
"value": "Interface"
},
{
"key": "ctProfileName",
"value": "global"
},
{
"key": "groupBy",
"value": "c690a6dd-56d6-41af-9b4b-d463bdc1a991"
},
{
"key": "type",
"value": "Issue"
},
{
"key": "_key",
"value": "Interface:00:50:56:90:40:5C:global"
},
{
"key": "ctProfileId",
"value": "global"
},
{
"key": "switchIp",
"value": "10.1.252.3"
},
{
"key": "_count",
"value": "1606"
},
{
"key": "vlan",
"value": "0"
},
{
"key": "rootCause",
"value": "SESSION_EVENT_REASON_AUTHC_CRED_FAIL"
},
{
"key": "_primary_key",
"value": "Interface:00:50:56:90:40:5C"
},
{
"key": "needState",
"value": "true"
},
{
"key": "aaaServerIp",
"value": "10.1.42.10"
},
{
"key": "severity",
"value": "HIGH"
},
{
"key": "deviceUuid",
"value": "c690a6dd-56d6-41af-9b4b-d463bdc1a991"
},
{
"key": "_suppression",
"value": "0"
},
{
"key": "entityType",
"value": "network_device"
},
{
"key": "nwDeviceName",
"value": "PLY-MC-EAN-1.mc.lab"
},
{
"key": "_eventTime",
"value": "1730757163672"
},
{
"key": "_mostRecent",
"value": "1730853462983"
},
{
"key": "entityId",
"value": "00:50:56:90:40:5C"
},
{
"key": "timeInMillis",
"value": "1730757163672"
},
{
"key": "priority",
"value": "P3"
},
{
"key": "connectedInterface",
"value": "GigabitEthernet1/0/1"
},
{
"key": "failureReason",
"value": "SESSION_EVENT_REASON_AUTHC_CRED_FAIL"
},
{
"key": "siteId",
"value": "1565944d-9366-4716-87b2-d389b9eb7d92"
},
{
"key": "category",
"value": "onboarding"
},
{
"key": "timestring",
"value": "2024-11-04T21:52:43.672+0000"
},
{
"key": "status",
"value": "active"
},
{
"key": "macAddr",
"value": "00:50:56:90:40:5C"
}
]
},
{
"issueId": "93f55ea6-4174-4bf1-be43-44fe00f751bb",
"name": "wlc_unreachable",
"description": "This network device SHANE-9800-1.mc.lab is unreachable from Cisco Catalyst Center. The device role is ACCESS.",
"summary": "Network Device SHANE-9800-1.mc.lab is unreachable from Cisco Catalyst Center",
"priority": "P1",
"severity": "high",
"deviceType": "wireless controller",
"category": "availability",
"entityType": "network device",
"entityId": "41fc63dc-a1ed-4bbf-853b-71593c26607b",
"firstOccurredTime": 1724944246973,
"mostRecentOccurredTime": 1730847774580,
"status": "active",
"isGlobal": true,
"updatedBy": null,
"updatedTime": null,
"notes": null,
"siteId": "1d1ceee4-3130-4c37-afdc-542a8d42bf7f",
"siteHierarchyId": "/755db625-38f9-4ae1-a759-0b97ad7eff0f/b7bd3091-bf76-4c5b-95a1-377ecdcd4b19/1d1ceee4-3130-4c37-afdc-542a8d42bf7f/",
"siteName": "Dunkin",
"siteHierarchy": "Global/Shane_Test/Dunkin",
"suggestedActions": [
{
"message": "From the Cisco Catalyst Center, verify whether the last hop is reachable.",
"steps": []
},
{
"message": "Verify that the physical port(s) on the network device associated with the network device discovery(IP) is UP.",
"steps": []
},
{
"message": "Verify access to the device.",
"steps": []
}
],
"additionalAttributes": [
{
"key": "managementIpAddr",
"value": "10.1.227.33"
},
{
"key": "fabricOrDeviceRole",
"value": "ACCESS"
},
{
"key": "_name",
"value": "wlc_unreachable"
},
{
"key": "_entity_type",
"value": "NetworkDevice"
},
{
"key": "eventSource",
"value": "Network Device"
},
{
"key": "ctProfileName",
"value": "global"
},
{
"key": "type",
"value": "Issue"
},
{
"key": "_key",
"value": "NetworkDevice:41fc63dc-a1ed-4bbf-853b-71593c26607b:SHANE-9800-1.mc.lab:Global/Shane_Test/Dunkin:/755db625-38f9-4ae1-a759-0b97ad7eff0f/b7bd3091-bf76-4c5b-95a1-377ecdcd4b19/1d1ceee4-3130-4c37-afdc-542a8d42bf7f/:global"
},
{
"key": "ctProfileId",
"value": "global"
},
{
"key": "floorId",
"value": ""
},
{
"key": "_count",
"value": "89"
},
{
"key": "areaName",
"value": "Global/Shane_Test"
},
{
"key": "scope",
"value": "global"
},
{
"key": "_primary_key",
"value": "NetworkDevice:41fc63dc-a1ed-4bbf-853b-71593c26607b"
},
{
"key": "needState",
"value": "true"
},
{
"key": "floorName",
"value": ""
},
{
"key": "siteType",
"value": "building"
},
{
"key": "deviceType",
"value": "Cisco Catalyst 9800-CL Wireless Controller for Cloud"
},
{
"key": "severity",
"value": "HIGH"
},
{
"key": "deviceUuid",
"value": "41fc63dc-a1ed-4bbf-853b-71593c26607b"
},
{
"key": "deviceRole",
"value": "WLC"
},
{
"key": "_suppression",
"value": "0"
},
{
"key": "entityType",
"value": "network_device"
},
{
"key": "deviceOS",
"value": "17.6.4"
},
{
"key": "nwDeviceName",
"value": "SHANE-9800-1.mc.lab"
},
{
"key": "_eventTime",
"value": "1724944246973"
},
{
"key": "deviceGroupHierarchyId",
"value": "/711f6478-96c4-4a97-9443-5727d2ffdf93/d48fd56b-455a-4c7e-81d6-66139cb2187a/"
},
{
"key": "_mostRecent",
"value": "1730847774580"
},
{
"key": "entityId",
"value": "41fc63dc-a1ed-4bbf-853b-71593c26607b"
},
{
"key": "eventUniqueId",
"value": "10.1.227.33"
},
{
"key": "deviceFamily",
"value": "Wireless Controller"
},
{
"key": "timeInMillis",
"value": "1724944246973"
},
{
"key": "priority",
"value": "P1"
},
{
"key": "buildingId",
"value": "1d1ceee4-3130-4c37-afdc-542a8d42bf7f"
},
{
"key": "siteHierarchyGraphId",
"value": "/755db625-38f9-4ae1-a759-0b97ad7eff0f/b7bd3091-bf76-4c5b-95a1-377ecdcd4b19/1d1ceee4-3130-4c37-afdc-542a8d42bf7f/"
},
{
"key": "buildingName",
"value": "Global/Shane_Test/Dunkin"
},
{
"key": "_refreshTime",
"value": "1729789251618"
},
{
"key": "areaId",
"value": "b7bd3091-bf76-4c5b-95a1-377ecdcd4b19"
},
{
"key": "siteHierarchy",
"value": "Global/Shane_Test/Dunkin"
},
{
"key": "deviceModel",
"value": "9MJH5YSFA37"
},
{
"key": "category",
"value": "Availability"
},
{
"key": "timestring",
"value": "2024-08-29T15:10:46.973+0000"
},
{
"key": "tagIdList",
"value": "[WLC]"
},
{
"key": "status",
"value": "active"
}
]
}
],
"page": {
"limit": 10,
"offset": 1,
"count": 6,
"sortBy": [
{
"name": "name",
"order": "asc"
}
]
},
"version": "1.0"
}