Check Hardware Components for version mismatch

[aforslund]

Hello!

When running the validation tool for Appliance Infrastructure Status i get a critical message with the following:
Firmware version 4.3(2.240053) is not supported. RAID controller version 51.23.0-5009 is not supported

I just upgraded the CIMC firmware/bios using the HUU Tool, so it should be the latest firmware?

I am running Catalyst Center 2.3.7.6-70319 on an C220 M5.

Any way to resolve this?

Thanks!

[shane.carnahan · Accepted solution]

You have to check the release notes for the version of Catalyst Center. According to the notes you are not running a tested/supported version for 2.3.7.6. Looks like Cisco IMC Version 4.3(2.240009) for appliance model DN2-HW-APL, DN2-HW-APL-L, DN2-HW-APL-XL since you referenced a c220 M5. It's very close but not exact to what I see in the notes.

https://www.cisco.com/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/catalyst-center/2-3-7/release_notes/b_cisco_catalyst_center_237_release_notes.html#supported-firmware

Catalyst Center 2.3.7.5 and later has been validated only against the following firmware:

• Cisco IMC Version 4.1(2m) for appliance model DN1-HW-APL

• Cisco IMC Version 4.3(2.240009) for appliance model DN2-HW-APL, DN2-HW-APL-L, DN2-HW-APL-XL

• Cisco IMC Version 4.3(2.230270) and 4.3(2.240009) for appliance model DN3-HW-APL, DN3-HW-APL-L, DN3-HW-APL-XL

[aforslund]

Thank you Shane. You're right it's an DN2-HW-APL appliance. I was sure I read that document before upgrading, but not well enough as it seems.. Time for an downgrade then I guess.