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Post upgrade authorization renewal is failong

sujanyakj
Spotlight
Spotlight

Hi All,

I recently upgraded our ISE box to version 2.7 and after that i am seeing smart license authorization renewal is failing.

Checked the logs over firewall, communication to tools.ciaco.com ia already allowed 

2 Replies 2

Damien Miller
VIP Alumni
VIP Alumni

I'm assuming you're seeing this as an alarm? If you visit this page, does it show a current last authorized date in the column? If it's current then you're likely seeing the same false alarms many others have reported. 
https://<ise admin node IP>/admin/#administration/administration_system/administration_system_licensing

DamienMiller_0-1661983312555.png

If your Last Authorization dates are not current for your feature usage, then you could start with renewing the smart licensing config with a new token. 

 

Thanks for responding @Damien Miller .

Last authorization date for Tacacs snd vm license are updating but not for base license. I tried re-registration with a new token but nothing helped