Hi, I'm trying to update a C2960X from 15.2(7)E9.bin to 15.2(7)10.bin.
I get the following errors under the File Transfer Check - "Unable to download file using HTTPs and SCP from source : X.X.X.X. DNAC-CA certificate is present on the device. Please check the device connectivity.
Expected: Device need to have https/scp reachability to Controller
Action: Verify HTTPS/SCP configurations, Cisco DNA Center certificates on device and protocol reachability. Also, try with turning on Compatibility Mode from 'Image Distribution Servers' Settings page.
Under Provision / Inventory / Image Update Status - "Failed to distribute c2960x-universalk9-mz.152-7.E10.bin"
Clicking on "Failed to distribute c2960x-universalk9-mz.152-7.E10.bin" gives -
Under Distribution - Image Integrity Verifcation & Pre Distribution Operation both succeded.
Distribution fails with -
Task Name
Primary Protocol
Task Status
Failure (NCSW32001: Distribution failed using protocol: HTTPS.Distribution of image: c2960x-universalk9-tar.152-7.E10.tar on device. with protocol: HTTPS . Loading Image File to Device failed!. Device response error: [
Loading https://X.X.X.X/api/v1/file/temporary/96d0ee7a-f927-48bf-9e2f-8105009b81e7 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!)
Task Name
Secondary Protocol
Task Status
Failure (NCSW32001: Distribution failed using protocol: SCP. Distribution of image: c2960x-universalk9-tar.152-7.E10.tar on device. with protocol: SCP . Loading Image File to Device.
Destination file name on storage location and the source file name are different..
)
Post Distribution Operation / Image Checksum on Device / Distribution Completed are marked as Aborted.
On forums, it mentions renewing the DNAC Certificate, the certificate was updated in July 2024.
We have 80+ switches, & all except this updated without issue.
Any help / advice would be grateful received.
Many thanks in advance.
