04-02-2018 07:57 AM - edited 03-20-2019 07:30 PM
So I absolutely love this tool. We are a Gold Partner and we were curious about the Tokens for the CLI Analyzer.
1. Shouldn't Gold Partners be allocated more than 50 Tokens a month? We were shocked we didn't get unlimited to be honest.
2. How do we go about getting more Tokens?
Thanks in advance.
Respectfully,
Mark Rametta
Principal Engineer, Global Convergence (formerly Network Dynamics).
04-02-2018 08:09 AM
Hello Mark,
Thank you for the feedback, we are thrilled you are using this tool. Please reach out to the following email and make your request for additional tokens.
connectedtac_mt@cisco.com
Let us know if we can be of any additional assistance.
Best Regards
04-02-2018 08:10 AM
Hi Mark,
Thanks for reaching out. We do have the option get unlimited tokens for System Diagnostics. However, you may be interested in a new tool that builds off of CLI Analyzer called the Diagnostic Bridge. It does System Diagnostics, but at a much larger scale and can integrate IB from Cisco and other 3rd party systems. Here is a link with all the information. https://www.cisco.com/c/en/us/support/services/connected-tac/index.html
If interested, there is an email address on the page you may contact the Connected TAC team about the bridge and unlimited tokens.
Regards,
John Bollier
Product Manager
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