Hi, I am currently experiencing issue on CLI Analyzer v3.6.3 (latest). Keep getting this error: Cisco File analysis is currently unavailable [471]. Is this a back-end error?
Hi, I am currently experiencing issue on CLI Analyzer v3.6.3 (latest). Keep getting this error: Cisco File analysis is currently unavailable [471]. Is this a back-end error?
Updated to 3.6.5 and trying to run diagnostics on 9300-24UX stack running connection is generating an error of an unexpected packet type from my PC and that the connection is being broken. The only connection at the time is from CLI Analyzer and whi...
I have a show tech from a Nexus 7K. Whenever I run it through the CLI File Analysis I get the error that it is "Unable to determine the output you provided. Ensure you provide a "show version" at the top of the output to help." I collected the data ...
I´m Trying to upload/Analyze a sh tech but we are receiving the error bellow: From the jason file I saw:{"script_title": "File Analysis","subTitle": "Filename: ASA55XX.txt","execution_date": 1571952277,"messages": [{"title": "Cisco File Analysis: Typ...
Good morning, For the past couple of days I've been unable to glean diagnostic information when using CLI Analyzer. I receive the following error:"Cisco ASA System Diagnostics is currently unavailable [471]"I see previous threads regarding this prob...
Hi Forum, (Cisco folks)These days I get errors like : Cisco File Analysis: TypeError: results.push is not a functionTimestamp CETApr 6th 2020 3:14:29 pm (3 minutes ago)Just uploading a ASA Showtech ... Same on fridayIs this not working anymore ? I re...
I keep getting this error for the past couple of days Cisco IOS-XE Crashinfo Analyzer is currently unavailable [471]
The windows upgrade to 3.6.5 keeps running into a weird error that it can't access the nw.exe file which is clearly in their folder structure. The install fails each time. Anyone else is experiencing this problem?
The CLI Analyzer MacOS keeps telling me to upgrade to 3.6.5 when I log in. When I try to use the "in app" upgrade tool, it fails. When I go to the Cisco website to download manually, the only thing available for MacOS is 3.6.4 (Windows appears to hav...
i just had a 9200 crash. it shows in show ver "Last reload reason : Critical software exception" when i do a dir crashinfo: it shows: show crashinfo-2:-#- --length-- ---------date/time--------- path2 12288 Mar 09 2020 15:15:45.0000000000 +00:00 tra...
Hello, I installed CLI Analyzer on my company laptop and configured correct proxy settings as per Network Security team. I tried using CCO login (which works on normal browser on company laptop); however; I keep getting login error. Also, I noticed w...
Hello, whenever I try to run the CLI Analyzer System Diagnostic Tool, I receive one of the following errors: Cisco IOS-XE System Diagnostics is currently unavailable [471] Cisco NX-OS System Diagnostics is currently unavailable [472] etc. Is so...
I can't log into the CLI Analyzer using my CCO account. It is definitely not any network or proxy issues as I have tried it from multiple locations. I have also verified the CCO account and password. They are correct. What else could stop the CCO...
Is there a way to enable DH Group 1 (diffie-hellman-group1-sha1) key exchange in the CLI Analyzer? We have legacy gear that does not support DH Group 14. Cheers.
Cisco IOS-XE Crashinfo Analyzer is currently unavailable [471] error comes up every time the CLI Analyzer attempts to upload the file to Cisco. System Diagnositcs check is working fine though so I doubt the problem is on my end.
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