Cisco CLI Analyzer

I have created a CSR report on Cisco Analyzer to capture all calls reaching our customer service department.When I look at the Activity Type data, I do not fully understand what the values represent.The data I have is:- Advance Queue Menu- Disconnect...

I just upgraded to 3.7.2 and now it wont launch.  I acts like it is going to start and task manager show 6 or 7 instances of it when I launch it.  But no window ever opens up. I have tried uninstalling and reinstalling that did not help, and Get no e...

Getting this on a Cisco 3110 after about 10 minutes:Last login: Wed Oct 8 18:32:03 UTC 2025 fromSuccessful login attempts for user Last login: Wed Oct 8 19:04:32 2025 fromCopyright 2004-2024, Cisco and/or its affiliates. All rights reserved.Cisco is ...

Cisco CLI Analyzer 3.7.2 unable to install on Mac OSX m4(Apple Silicon) laptop with file from cisco site named Cisco-CLI-Analyzer.3-7-2.arm.dmg. Whenever we try to install it shows Application is unable to open. Is there any way to solve this issue? ...

HII'm attempting to install Cisco CLI Analyzer version 3.7.2 on a Windows 11 (x64) machine, but I'm encountering the following error during installation:Error reading from fileC:\Users\Downloads\Cisco-CLI-Analyzer-3-7-2.x 64.msiVerify that the file e...

Hi,I installed CLI Analyzer 3.7.2 on a Windows host. On first run, it popped up an error "Internet can't be reached" so I went to the Advanced settings and configured my proxy (HTTP, URL and port).After restarting the application, the error is still ...

hello, where are the passwords and usernames that I use to open a session on the device in ssh located? 

I have problem when I use show tech files (example: show tech of Nexus or stacks with 5 or more devices). Then of press "START ANALYSIS" button, I have as result only 1 info with the leggend: "Unable to determine the output you provided. Ensure you p...

Today (19.08.2025) I'm not able to check any file or logs.  Do you know what's happening? In previous tickets I did not find any solutions for that error.  Same problem is on CLI Analyzer 3.7.1 - checked right now.   

hello i wonder if someone knows what is going on there. Since i upgraded from 3.7.1 to last CLI version 3.7.2  i started to have random error messages Feb 21st 2025 3:37:45 pm  Cisco File Analysis is currently unavailable [471] Feb 21st 2025 3:33:46...

Where is the CLI Analyzer 3.7.2 download? I checked https://cway.cisco.com/cli/. When you click Help in the top right corner, it references a March 2024 build of 3.7.2, however when you go to download, only 3.7.1 is available from last year. Attached...

I'm trying to run ASA System Diagnostics after upgrading ASA firmware to version 9.20(3)10, but I'm getting an error ASA System Diagnostics is currently unavailable [471].  The System Diagnostics worked while running ASA version 9.18(4)22.