DNAC API Get Device Detail Error 500

[wisnu_murdianto]

Hi All,

 Try to create API call to dnac :

other API works fine , except Get Device Detail API, the API get device detail previously work a day before, but today failed.

the error message is below :

'executionId': '57315dfe-e7fe-428f-89eb-47d8f92fc917', 'statusCode': 500, 'errorResponse': {'bapiErrorResponse': {'bapiKey': '89b2-fb14-4f5b-b09b', 'bapiName': 'Get Device Detail', 'bapiErrorCode': '', 'bapiErrorMessage': ''}, 'componentErrorResponse': [{'compId': 'uuid5b434a98', 'compName': 'Combine Output-Detail(Prod)', 'compErrorCode': '500', 'compErrorMessage': '57315dfe-e7fe-428f-89eb-47d8f92fc917 | 0856dd67-cd94-4887-8cfd-2d8e1deabf5c | 89b2-fb14-4f5b-b09b : ScriptProcessor Execution Failed with error: TypeError: Cannot read property "0" from undefined in <eval>  at line number : 12 ', 'componentType': 'JAVASCRIPT_TRANSFORM'}]}}

Already try to enable/disable the Rest API DNAC on configurations. the get device detail still not working

Any Suggestion ?

[Aninda Chatterjee]

I think this was an older issue seen with this API - what DNAC release are you on? As a workaround, can you try navigating to the assurance page, and into the device 360 page for a device? This helped get past this problem for me. I'll look internally for any open bugs for this.

[wisnu_murdianto]

Hi Aninda,

Im currently working my API on DNAC  Version 1.3.3.9, im scripting my API using cisco dnacentersdk get_device_detail() to get some information about device CPU, memory, S/N and mac-address etc. the goals of the API is the information can be view using slack/webex-team. for other API (get_device_list, get site list and command runner) works fine.