08-31-2022 11:32 AM
Hi All,
I recently upgraded our ISE box to version 2.7 and after that i am seeing smart license authorization renewal is failing.
Checked the logs over firewall, communication to tools.ciaco.com ia already allowed
08-31-2022 03:03 PM
I'm assuming you're seeing this as an alarm? If you visit this page, does it show a current last authorized date in the column? If it's current then you're likely seeing the same false alarms many others have reported.
https://<ise admin node IP>/admin/#administration/administration_system/administration_system_licensing
If your Last Authorization dates are not current for your feature usage, then you could start with renewing the smart licensing config with a new token.
08-31-2022 06:54 PM
Thanks for responding @Damien Miller .
Last authorization date for Tacacs snd vm license are updating but not for base license. I tried re-registration with a new token but nothing helped
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