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Cisco DNA Center Can't delete device from inventory

069521139
Level 1
Level 1

‎02-25-2020 01:33 AM - edited ‎02-25-2020 01:33 AM

Hi every one.

I would like to delete device from inventory but delete button not allow to push its. 

Please suggest me to solve this case.20e2a8f8-5ccd-47c7-adb4-320092e302fd.PNG

 

Thank you

Wongsakorn Ch.

1 person had this problem
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2 Replies 2

Preston Chilcote
Cisco Employee
Cisco Employee

‎02-25-2020 08:38 AM

This type of issue is best answered by TAC. Please open a case.
0 Helpful

ChuckMcF
Level 1
Level 1

‎02-28-2020 06:38 AM

I may need more information than this picture provides but can you check this first, please? If you have already onboarded the ports on the device under Device Onboarding make sure to default all of the ports. After that you will need to remove the device from the Fabric. After that you should be able to delete the device.

 

If you have already done these things please reply back and I'll try to help from there.

 

ChuckMcF

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