Cisco intersight claim a device for UCSM

[Asfandyar70754]

I am trying to claim cisco UCSM on cisco intersight but it gets failed on Resolve the device token.

443 and 80 opened in both directions and NTP is configured too.  But still it gets failed.

Kindly assist

[Brian Morrissey]

In most cases it usually a DNS issue either the CNAME is missing for the intersight appliance or not configured/accessible in UCSM.

For instance in addition to myappliance.mycompany.com there should be a resolvable CNAME for dc-myappliance.mycompany.com

You might be able to get further information from the UCSM CLI on the primary FI with the following commands to see where it fails exactly:

# connect local-mgmt

# tail-mgmt-log device_connector

If that doesn't show anything useful a TAC case would be needed to view the appliance logs

[Michel5027]

I do have the same issue.

The additional CNAME: dc-myappliance.mycomapny.com exists in my case.

THe UCSM CLI Log:

2021-10-06T10:27:32.070+0200 error apollo/browse/base/rest_interface.go?at=master#612 security token is nil {"traceId": "DCdf5bae247b0e8c03fdd507441284141f"}
2021-10-06T10:27:32.070+0200 info barcelona/browse/adrest/restmiddleware.go?at=master#163 finished processing http request {"remoteAddr": "192.168.6.186", "httpUserAgent": "Go-http-client/1.1", "procTime": 0.000230493, "httpVerb": "GET", "urlPath": "/SecurityTokens", "urlQuery": "", "httpBodySize": 0, "httpStatus": 500, "httpResponseSize": 167}
2021-10-06T10:29:31.582+0200 error apollo/browse/base/rest_interface.go?at=master#612 security token is nil {"traceId": "DCa2719c726a4903e57c413f3d35239c1a"}
2021-10-06T10:29:31.582+0200 info barcelona/browse/adrest/restmiddleware.go?at=master#163 finished processing http request {"remoteAddr": "192.168.6.186", "httpUserAgent": "Go-http-client/1.1", "procTime": 0.000251144, "httpVerb": "GET", "urlPath": "/SecurityTokens", "urlQuery": "", "httpBodySize": 0, "httpStatus": 500, "httpResponseSize": 167}

The Syslog from the UCS FI (I use the local admin account to connect to the FI)

<187>: 2021 Oct 6 10:22:16 CEST: %UCSM-3-EVENT: User [admin] attempt to change [DN:sys/cloud-mgmt/device-connector] failed due to [Insufficient privileges to configure 'cloudDeviceConnectorEp'. User's privileges must have at least one of 'admin,aaa', but user has 'read-only']