Removing undecommissioned servers from Intersight

[Austin Arnold]

Hi

We had two servers which someone put into an Intersight managed UCS-X chassis, and then removed without without decommissioning first. There are new blades in the slots, which are working fine, but the chassis diagram has red rectangles over the slots where the two servers were. If you hover the mouse over the rectangle it says "Server is missing. Perform remove operation on this server to cleanup inventory." 

In the chassis inventory listing I see them under Servers Below Minimum Version, and the 3 dots to the right of each name only allow the option to upgrade. The chassis menu has a Remove option but this would remove the entire unit - something I don't want! I've also checked under the FI and don't see these devices listed. 

Can anyone advise how these can be be removed please?

Thanks 

[Matthew Faiello · Accepted solution]

Austin - Greetings, sorry you are facing this problem....sounds exactly like something is not properly cleaned-up, old artifacts...please open a TAC Case so we can collect the Tech Support and see exactly what's going-on, and also minimize if-possible any chance of disruptions...

Regards,

Matt