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Cisco CML 2.4 Failed to start Initial CML2 Configuration


Hi All,

I have recently purchased CML personal and am really struggling to get this up and running on my system using VMWare Workstation.

OS Name:    Microsoft Windows 10 Pro
Version:    10.0.19045 Build 19045
System Type:    x64-based PC
Processor:    AMD Ryzen 7 5800X 8-Core Processor, 3801 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version:    American Megatrends Inc. 4403, 27/04/2022
SMBIOS Version    3.3
BIOS Mode:    UEFI

BaseBoard Manufacturer:    ASUSTeK COMPUTER INC.
BaseBoard Product:    ROG STRIX X570-I GAMING
BaseBoard Version:    Rev X.0x

Installed Physical Memory (RAM):    32.0 GB
Total Physical Memory:    31.9 GB
Available Physical Memory:    19.2 GB
Total Virtual Memory:    36.7 GB
Available Virtual Memory:    18.7 GB

A couple of things to mention:

  • I have been in the BIOS and enabled SVM which I understand to be required for virtualization on AMD.
  • I have completed all Windows Updates (including optional)
  • I have completed a BIOS update to the latest version
  • I am running the latest version of VMWare Workstation
  • I have downloaded the files for CML directed from Cisco
  • Attempting to run the system with Virtualized AMD-V/RVI gives a support error for the platform and does not power on within VMWare Workstation (see screenshot).
  • Removing this option, results in the system booting to the CML boot screen, however there is then a firmware bug that appears, followed by a failure for CML initial configuration initialization (see screenshot), after which it boots to login screen (see screenshot).

I have looked up these errors online and do not appear to be the only one having them, however am unable to find any solutions for this at all.

Screenshot 2022-11-02 191413.png

Screenshot 2022-11-02 191523.png

Screenshot 2022-11-02 191544.png



6 Replies 6

Look at the requirement :

CML is only fully-supported when running on Intel processors. While the CML application services run eq