11-01-2018 10:36 AM
After upgrading some laptops to 3.0 they are no longer able to find devices in our environment. Mobile devices seem to find the devices Any thoughts? It has been every laptop thus far.
02-05-2019 01:53 AM
Also having this problem here:
Mojave 10.14.3 (18D42)
Proximity: Version desktop-3.0.0
When does Cisco plan to work here? :-(
02-05-2019 07:34 PM
Is your Mac on a network that can communicate to the endpoint via HTTP(s)? That is a key requirement for proximity to be able to work, and often the one missed by many people trying to make it work.
Please remember to mark helpful responses and to set your question as answered if appropriate.
02-05-2019 07:37 PM - edited 02-05-2019 07:38 PM
Yes, it on the same network. Everything on Cisco network will work - apps, connection to Eng servers etc. Proximity will either not connect or if it connects it will disconnected randomly and then won't connect. Are there any device logs etc.? which can be help with RCA?
02-05-2019 08:11 PM
@mjhanji - GIven you're a Cisco employee and on a Cisco network, you're probably best contacting your internal Cisco support people rather than posting on the public forum.
Please remember to mark helpful responses and to set your question as answered if appropriate.
02-05-2019 08:12 PM
Sure @Wayne DeNardi will raise case.
02-06-2019 05:35 AM
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