cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
445
Views
0
Helpful
3
Replies

Screen Sharing does not connect in cisco Proximity

dboltovskiy
Level 1
Level 1

When connected to Cisco proximity, the call works properly.
But screen sharing does not connect, infinite download or just stops connecting.

3 Replies 3

mneergaa
Cisco Employee
Cisco Employee

Sorry, but the Cisco Proximity app is no longer supported. It may or may not work for now, but has been superseded by the Webex client.

The device you are connecting must have network access to talk to the codec.  If it doesn't, it will not work.

But as @mneergaa mentioned, the Proximity app has been discontinued and will no longer receive software updates or support.   It's recommended that you transition to using the Webex app, Miracast or Apply AirPlay for secure wireless sharing with the supported Cisco devices.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

The cisco proximity app itself works, connects calls and video works, but it doesn't let me check the screen, there are no errors.