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SX20 Proximity pairing issues

My clients SX20 proximity will not work and I get this message, 

" WARNING: Audio Pairing Token

There is an ultrasound signal interference in this room from other devices (ex other video systems) that could prevent pairing with your phone and laptop" 

 

I've confirmed there are no other systems in the space so I'm not sure whats going on. I'm using a Biamp and are not filtering out any high frequencies on the output. 

I've attached the system design flows and Biamp file for reference 

 

Any suggestions on next steps?

 

George Covert

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